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WHITE PAPER: Posted: 05 Jun 2009 | Published: 02 Jun 2009
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.
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by SAP America Inc 
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WHITE PAPER: Posted: 04 Jun 2009 | Published: 02 Jun 2009
Recently, many businesses have used lean principles to move from a decentralized
corporate management mode to a hybrid model - recognizing that different functions require different levels of centralized management to be efficient
and effective. Read this whitepaper to learn a three-tiered approach to improving your operations.
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by SAP America Inc
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WHITE PAPER: Posted: 05 May 2009 | Published: 01 Dec 2007
Customer data mining and predictive analytics helps achieve customer innovation, strengthen brand and lift sales. Gain further customer insight with four attributes of a predictive enterprise so you can start putting customer innovation to work.
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by SPSS Inc. Worldwide Headquarters 
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WHITE PAPER: Posted: 20 Feb 2009 | Published: 20 Feb 2009
Who are my best customers? If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is critical to increasing business profits. This paper describes just a few of the ways that you can use analytics to better understand your customers.
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by SPSS Inc. Worldwide Headquarters
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WHITE PAPER: Posted: 20 Feb 2009 | Published: 20 Feb 2009
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by SPSS Inc.'s text analytics solutions.
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by SPSS Inc. Worldwide Headquarters
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WHITE PAPER: Posted: 20 Feb 2009 | Published: 20 Feb 2009
This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return.
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by SPSS Inc. Worldwide Headquarters
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WHITE PAPER: Posted: 20 Feb 2009 | Published: 20 Feb 2009
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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by Pivotal CRM, a CDC Software solution 
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WHITE PAPER: Posted: 20 Feb 2009 | Published: 20 Feb 2009
This paper explores core principles companies can use to help them select a CRM system.
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by Pivotal CRM, a CDC Software solution
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WHITE PAPER: Posted: 26 Jan 2009 | Published: 26 Jan 2009
This study measures the effects of today's economy on sales organizations and found that the mainstream response to the challenge of selling through today's economy to be generally off target.
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by Oracle Corporation 
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WHITE PAPER: Posted: 12 Jan 2009 | Published: 12 Jan 2009
Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
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by IFS 
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 01 Oct 2006
Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations.
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by Global Knowledge 
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WHITE PAPER: Posted: 05 Dec 2008 | Published: 05 Dec 2008
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
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by Infor CRM 
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WHITE PAPER: Posted: 05 Dec 2008 | Published: 05 Dec 2008
Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth.
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by Infor CRM
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WHITE PAPER: Posted: 26 Jun 2008 | Published: 04 Jun 2008
Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria..
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by DataFlux Corporation 
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WHITE PAPER: Posted: 04 Jun 2008 | Published: 01 Jun 2008
We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.
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by Tableau Software 
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