 |
|
WHITE PAPER: Posted: 13 Oct 2009 | Published: 01 Nov 2008
One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.
Get This Now
|
by Oracle Corporation 
|
|
|
WHITE PAPER: Posted: 12 Oct 2009 | Published: 31 Mar 2009
Find out how retail organizations are improving the bottom line, by focusing on key tactics designed to facilitate low cost, efficient, customer-centric operations, all of which require integrated enterprise information and analysis capabilities found in business intelligence (BI) environments.
Get This Now
|
by SAP America Inc 
|
|
|
WHITE PAPER: Posted: 12 Oct 2009 | Published: 12 Oct 2009
This White Paper shows you how the Customer Relationship has changed and what companies are doing to secure those customers.
Get This Now
|
by SYSPRO 
|
|
|
WHITE PAPER: Posted: 08 Oct 2009 | Published: 08 Oct 2009
This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
Get This Now
|
by Oracle Corporation
|
|
|
WHITE PAPER: Posted: 02 Oct 2009 | Published: 02 Oct 2009
According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle.
Get This Now
|
by Oracle Corporation
|
|
|
WHITE PAPER: Posted: 16 Sep 2009 | Published: 16 Sep 2009
The initial goal of Customer Data Integration (CDI) was to create the most reliable customer data for the entire company. We now know that the golden opportunity for CDI lies within Master Data Management and the ability to uncover interactions and understand the relationships that companies have with their customers.
Get This Now
|
by Siperian, Inc. 
|
|
|
WHITE PAPER: Posted: 16 Sep 2009 | Published: 16 Sep 2009
A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
Get This Now
|
by LogMeIn, Inc. 
|
|
|
WHITE PAPER: Posted: 15 Sep 2009 | Published: 15 Sep 2009
This white paper will discuss Catalyst XPS, a tool that can integrate information from all the major small parcel carriers into one view, fully integrated with SAP. Catalyst XPS can save customers money and improve customer service, without creating an additional maintenance burden on their internal IT team.
Get This Now
|
by CDC Global Services - Catalyst 
|
|
|
WHITE PAPER: Posted: 15 Sep 2009 | Published: 08 Apr 2009
In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.
Get This Now
|
by Microsoft 
|
|
|
WHITE PAPER: Posted: 14 Sep 2009 | Published: 14 Sep 2009
This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.
Get This Now
|
by Microsoft
|
|
|
WHITE PAPER: Posted: 14 Sep 2009 | Published: 09 Jun 2009
As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
Get This Now
|
by Microsoft
|
|
|
WHITE PAPER: Posted: 10 Sep 2009 | Published: 10 Sep 2009
Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.
Get This Now
|
by Five9 
|
|
|
WHITE PAPER: Posted: 10 Sep 2009 | Published: 28 Jun 2007
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). There are many different solutions available to encrypt data on disk.
Get This Now
|
by Microsoft
|
|
|
WHITE PAPER: Posted: 04 Sep 2009 | Published: 01 Feb 2008
The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements.
Get This Now
|
by IBM 
|
|
|
WHITE PAPER: Posted: 25 Aug 2009 | Published: 25 Aug 2009
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
Get This Now
|
by Microsoft
|
|
MORE SPECIFIC TOPICS:
