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WHITE PAPER: Posted: 21 Oct 2009 | Published: 21 Oct 2009
For manufacturers today, achieving strategic goals requires not only intimately understanding technology and markets but also overcoming higher hurdles that have been exacerbated by trends toward globalization and outsourcing. Read on to learn more about how your company can achieve product and service leadership.
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by SAP America Inc 
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WHITE PAPER: Posted: 20 Oct 2009 | Published: 20 Oct 2009
In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.
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by Vovici 
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WHITE PAPER: Posted: 20 Oct 2009 | Published: 20 Oct 2009
The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.
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by Vovici
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WHITE PAPER: Posted: 20 Oct 2009 | Published: 20 Oct 2009
Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!
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by Vovici
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WHITE PAPER: Posted: 19 Oct 2009 | Published: 25 Mar 2009
This paper examines the development costs, ongoing staffing costs, and hardware costs associated with modernizing your business-critical AS/400 applications. It will also discuss how the resulting environment can assist organizations to deliver new and competitive business services as well as reduce IT administrative costs.
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by Hewlett-Packard Company 
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WHITE PAPER: Posted: 19 Oct 2009 | Published: 16 Oct 2009
Business Productivity Online Standard Suite delivers hosted communication and collaboration tools that feature simplified IT Management, high availability and comprehensive security. This whitepaper will help you understand what is needed to prepare to migrate your current systems to a hosted model.
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by SHI 
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WHITE PAPER: Posted: 19 Oct 2009 | Published: 15 Oct 2009
This paper describes how Microsoft manages security, privacy, and continuity of the Online Services program, as well as how it aligns with industry standards for security and reliability.
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by SHI
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WHITE PAPER: Posted: 15 Oct 2009 | Published: 15 Dec 2008
Take action based on deep process insight with business process management.
This white paper shows how your business can not only acquire deeper insight into current business operations, but also how to use that insight to drive performance, productivity and savings throughout your organization with BPM from IBM.
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by IBM 
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WHITE PAPER: Posted: 15 Oct 2009 | Published: 01 Oct 2009
Organizations are realizing their priorities are not about new technology –instead, they are focusing on how to use the technology they have to survive and thrive in the downturn. How can you make the most of your information technology investments in this new environment?
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by Hewlett-Packard Company
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WHITE PAPER: Posted: 13 Oct 2009 | Published: 01 Nov 2008
One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.
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by Oracle Corporation 
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WHITE PAPER: Posted: 12 Oct 2009 | Published: 01 Dec 2007
This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
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by Oracle Corporation
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WHITE PAPER: Posted: 12 Oct 2009 | Published: 01 Dec 2007
This technology brief highlights how BI applications can integrate information across data sources and departments, provide a single, integrated view of customer and enterprise information, and enable greater alignment of decisions and execution to drive higher customer profitability and share of wallet.
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by Oracle Corporation
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WHITE PAPER: Posted: 12 Oct 2009 | Published: 01 Dec 2008
Hyperion performance management applications deliver a wide range of Business benefits as well as IT benefits; this overview outlines key benefits.
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by Oracle Corporation
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WHITE PAPER: Posted: 12 Oct 2009 | Published: 01 Sep 2009
Based on open source software and powerful Sun hardware technology, the Sun Business Intelligence Solution for Web Infrastructure provides an easy to manage, enterprise-class, and highly scalable Business Intelligence and Data Warehousing solution that features a low total cost of ownership.
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by Sun Microsystems, Inc. 
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WHITE PAPER: Posted: 12 Oct 2009 | Published: 30 Jun 2008
Find out how leading financial enterprises are turning to sophisticated data warehousing techniques, real-time analytics, improved data quality, and intelligent metrics to find competitive advantage.
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by SAP America Inc
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