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WHITE PAPER: Posted: 10 Jun 2009 | Published: 10 Jun 2009
Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
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by Oracle Corporation 
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WHITE PAPER: Posted: 10 Jun 2009 | Published: 10 Jun 2009
Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
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by Oracle Corporation
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WHITE PAPER: Posted: 10 Jun 2009 | Published: 09 Jun 2009
This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
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by Pivotal CRM, a CDC Software solution 
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WHITE PAPER: Posted: 07 Jun 2009 | Published: 01 Jul 2007
Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated
processes throughout your organization, you can reduce waste, unnecessary
overtime, and a host of other cost factors.
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by SAP America Inc 
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WHITE PAPER: Posted: 05 Jun 2009 | Published: 05 Jun 2009
There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.
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by SAP America Inc
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WHITE PAPER: Posted: 04 Jun 2009 | Published: 02 Jun 2009
The extraordinary circumstances of the current economic crisis have changed the operating rules for companies of every size, in every industry. Companies now face a unique opportunity to reexamine traditional business practices and make much-needed changes - changes that will help them survive the downturn and flourish with the inevitable up...
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by SAP America Inc
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WHITE PAPER: Posted: 07 May 2009 | Published: 31 May 2007
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation.
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by SPSS Inc. Worldwide Headquarters 
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WHITE PAPER: Posted: 07 May 2009 | Published: 31 Dec 2008
This whitepaper makes the case for using predictive analytics as a catalyst for a company's growth. It includes best practices from several global companies including: Cablecom, Royal & Sun Alliance, and T. Rowe Price. Ultimately, it is
about maximizing the level of understanding that can be achieved with customer data.
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by SPSS Inc. Worldwide Headquarters
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WHITE PAPER: Posted: 05 May 2009 | Published: 01 Dec 2007
Customer data mining and predictive analytics helps achieve customer innovation, strengthen brand and lift sales. Gain further customer insight with four attributes of a predictive enterprise so you can start putting customer innovation to work.
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by SPSS Inc. Worldwide Headquarters
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WHITE PAPER: Posted: 19 Mar 2009 | Published: 01 Jan 2009
This paper explains how assessment, alignment, achievability, accessibility, agility and accountability, the six key concepts of value-driven product management, can be applied to create a repeatable process for developing successful products.
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by IBM 
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WHITE PAPER: Posted: 20 Feb 2009 | Published: 20 Feb 2009
This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts.
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by Pivotal CRM, a CDC Software solution
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WHITE PAPER: Posted: 26 Jan 2009 | Published: 23 Jan 2009
Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy.
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by SAP America Inc
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WHITE PAPER: Posted: 19 Sep 2008 | Published: 19 Sep 2008
This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
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by Oracle Corporation
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WHITE PAPER: Posted: 09 Jun 2008 | Published: 01 Jun 2008
Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.
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by SAP America Inc
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WHITE PAPER: Posted: 02 Jun 2008 | Published: 01 Feb 2008
Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
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by Oracle Corporation
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