Description
InQuira Inc. provides software applications for web self-service, collaboration, knowledge management, and agent-assisted support built from a common technology platform that makes it possible for companies to provide a consistent customer service experience across web, phone and community channels. Featuring tight integration of search, content management, discussion forums and analytics, the InQuira platform ensures companies can author and harvest knowledge, make it accessible to the right people at the right time, and measure its effectiveness at resolving customer problems. Blue-chip customers include Nokia, 3M, Juniper Networks, RBS, Pitney Bowes, SprintNextel, and E*Trade. The company is headquartered in San Bruno, Calif. and can be reached at +1 (650) 246-5000 or via the Web at www.inquira.com.

Organization Type: Vendor

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Topic Coverage
Below is a list of the key topic areas that InQuira Inc covers in the reports that are available on Enterprise Java Research Library:

• Search Engines (4 Documents)
• Self-Service Applications Software (3 Documents)
• Natural Language Processing Software (4 Documents)
• Customer Support Software (1 Document)
• Customer Interaction Services (2 Documents)
• Customer Service (3 Documents)
• Knowledge Management (3 Documents)
• Customer Satisfaction (2 Documents)
• CRM Software (1 Document)
• Marketing (2 Documents)
• Collaboration (2 Documents)
• Productivity (2 Documents)
• Middleware (1 Document)
• Email Management Software (1 Document)
• Investments (1 Document)

Product Coverage
Below is a list of the key products that InQuira Inc has listed on Enterprise Java Research Library: