Description
Vovici is the pioneer of Enterprise Feedback Management (EFM), providing comprehensive survey systems, panel management software and online community solutions. Our survey tools enable organizations to centralize feedback data collection, build and manage proprietary panels, leverage corporate social networking, and utilize robust survey analytics and reporting. Our solutions increase customer loyalty, facilitate collaboration and innovation, influence critical business decisions and provide voice to online communities. Organizations worldwide, including more than half of the Fortune 500, rely on Vovici to gather feedback on customer satisfaction, perform market research and gauge employee satisfaction. Visit www.vovici.com for more information

Organization Type: Vendor

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Topic Coverage
Below is a list of the key topic areas that Vovici covers in the reports that are available on Enterprise Java Research Library:

• Customer Loyalty (3 Documents)
• CRM Best Practices (3 Documents)
• Business Intelligence (3 Documents)
• CRM Analytics (3 Documents)
• Customer Service Best Practices (3 Documents)
• CRM (3 Documents)
• Customer Interaction Services (2 Documents)
• Customer Retention (2 Documents)
• Customer Satisfaction (2 Documents)
• Web 2.0 (1 Document)