Description
. The need to adapt to market conditions quickly and make the most of scarce, highly skilled human resources forced these organizations to streamline key business functions. We helped them accomplish this by re-engineering and automating fundamental processes within their businesses, including sales, employee management, customer service, and project management. During our consulting efforts for these companies, Automation Centre developed an application framework that automates and integrates the sales, delivery, and measurement processes of the service organization. We now market these front-office applications under the trademark TrackerTM, releasing new products every six months.
Automation Centre's goal is to have the largest installed base of front office applications that create, maintain, and report enterprise data via email by 2004.
Automation Centre seeks out and engages service companies or service departments within large enterprises that use groupware, specifically Lotus Notes/Domino or Microsoft Outlook/Exchange. These companies vary in size and by industry, from 20 to 20,000 employees, from high-tech to food manufacturing. They are interested in identifying and solving core business problems related to the increasing speed of business cycles and the integration of people, business process, and technology. We meet these needs by offering software solutions for sales, human resources, and operational groups within the organization.
We pair highly trained sales people with technical experts as we strive to provide the best solution for our customers. We identify the information needs of people at all levels of the organization and respond with proven solutions to current problems through new product development efforts that meet customer needs in six-month cycles. |
