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Enterprise Java Research Library
Product:  Global Service Desk
Company:  Hewlett-Packard Company
Type:  Service
Description:  The HP Global Service Desk supports your desktop, mobile, and wireless users with a single point of contact for all IT questions and problems ??? with HP taking full ownership of each query, from the moment it reaches the service desk until final resolution.

Designed to handle complex support requirements, the HP Global Service Desk increases focus on level 0 support, problem avoidance, and continuous improvement. Delivered and supported by HP Services, the Global Service Desk leverages our best-in-class global infrastructure, people, processes, and proven experience to deliver the knowledge and quality you need to support your user community.
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Related Products:  Help Desk Management Services | IT Outsourcing Services

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