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Enterprise Java Research Library
sponsored by Hewlett-Packard Company
Premiered:  Available On Demand
Format:  Multimedia
Type:  Webcast
Language:  English



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ABSTRACT:
This webcast offers valuable instruction on how to formalize your enterprise Business Analysis practice to drive greater value out of your current and future ITIL initiative. Learn how to implement a best practices strategy that achieves the greatest utilization of IT Services for better business outcomes.


Speakers

David Cannon
ITSM Practice Principle, HP Education

Kathleen "Kitty" Hass
PM & BA Practice Leader, ManagementConcepts

Terry Longo
ITSM/PM/BA Program Manager, HP Education US



BROWSE RELATED WEBCASTS
Business IT Alignment | Business Process Management | Business Structures | IT Best Practices | IT Service Management | ITIL

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