White Paper: 12 Things to Know When Troubleshooting Your Network sponsored by Global Knowledge

sponsored by Global Knowledge

Posted:	12 Dec 2008
Published:	12 Dec 2008
Format:	PDF
Length:	8 Page(s)
Type:	White Paper
Language:	English

ABSTRACT:

This white paper addresses twelve common issues that network administrators should examine when troubleshooting network problems.

Topics such as:

Mental Prepartation

Physical & Network Layer Verification

Interviewing the User

Isolating the Problem

Having an Up-to-date Network Diagram (Not an Outdated one)

& Document, Document, Document

all dig into the day to day of common troubleshooting steps that you know or maybe should know.

Author

Dheeraj Tolani
Instructor , Global Knowledge
Dheeraj (Raj) Tolani has been working with Global Knowledge as a contract instructor teaching various networking courses including CCNA, CCDA, CCNP, CCDP, CCIP, CCVP tracks. He has been in the industry for over 17 years working with various technologies and multiple vendors including Cisco, Banyan Vines, Microsoft, Comptia, and Novell. Dheeraj has worked as a consultant for various medical, financial, legal, government, and publishing companies. He runs a consulting company based out of New York City, which provides IP integration solutions. You can visit his web site at www.rajtolani.com.

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