White Paper: Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management sponsored by BMC Software, Inc

sponsored by BMC Software, Inc

Posted:	17 Jun 2009
Published:	15 Jun 2009
Format:	PDF
Length:	10 Page(s)
Type:	White Paper
Language:	English

ABSTRACT:

IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure Library® (ITIL®) Version 3 (V3) approach to service portfolio management and examines the various components, such as the service catalog.

BROWSE RELATED RESOURCES

View All Resources sponsored by BMC Software, Inc

Search the Library

Find white papers, case studies and product literature on Java and related topics.

Library Home | Advertise with Us | Partner with Us

Enterprise Java Research Library Copyright © 1998-2005 Bitpipe, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.
webmaster@techtarget.com