Change might be one of the most difficult challenges that a company has to overcome. Thankfully, change management programs exist to help make business process adjustments smoother and easier to implement.

In this exclusive e-guide, Forrester Research’s Connie Moore participates in expert Q&A which explores how to minimize the impact of change in BPM projects. In addition, discover common mistakes many companies make when embarking on a change management initiative and find out what steps you can take to avoid these pitfalls, including:

• Establishing executive-level buy-in for the project
• Documenting how the initiative will impact the organization
• Outline clear communication guidelines
• And more.

BONUS: Read on to access real-world examples of change management program success stories.