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IT Service Management sponsored by Hewlett-Packard Company
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Most Popular IT Service Management Reports |
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sponsored by ScriptLogic Corporation
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sponsored by SAP America, Inc.
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sponsored by CA and PSR Associates, Inc.
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Reports on IT Service Management published by Hewlett-Packard Company | |
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WHITE PAPER: Posted: 08 Feb 2010 | Published: 08 Feb 2010
This paper explains how HP helps organizations implement effective, cost-efficient service desks and the IT processes that make them work.
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WHITE PAPER: Posted: 08 Feb 2010 | Published: 08 Feb 2010
This report is based on a series of in-depth interviews conducted by Dimensional Research. The goal of this study was to evaluate real-life experiences implementing the most current versions of HP Service Manager and BMC Remedy—the leading ITSM solutions— in order to understand the differences in long-term cost of ownership.
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WHITE PAPER: Posted: 13 Nov 2009 | Published: 30 Oct 2008
This paper proposes an approach for IT to manage virtualized environments and shows how HP Business Service Management software enables IT operations to link specialists and specialized tools into day-to-day operations while keeping promises to business users.
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WHITE PAPER: Posted: 17 Feb 2009 | Published: 22 Dec 2008
This EMA white paper addresses the challenges of a complex multi-tier environment. It highlights specific examples of how virtualization provides measurable ROI, looks at the challenges for data center management that virtualization introduces, and most importantly, it provides specific and actionable recommendations for managing virtual systems.
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WHITE PAPER: Posted: 17 Feb 2009 | Published: 08 Oct 2008
Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.
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