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ITIL sponsored by Global Knowledge
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Most Popular ITIL Reports |
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sponsored by Global Knowledge
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sponsored by BMC Software, Inc
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sponsored by Cast Iron Systems
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Reports on ITIL published by Global Knowledge | |
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8 Matches |
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WHITE PAPER: Posted: 27 May 2009 | Published: 01 May 2009
As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
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WHITE PAPER: Posted: 01 May 2009 | Published: 01 May 2009
With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond.
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 10 Dec 2008
As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 10 Dec 2008
This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 10 Dec 2008
This whitepaper will discuss the various kinds of information technology requirements, their importance, the different requirement types, the concept of requirements engineering and the process for gathering requirements.
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 10 Dec 2008
The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 01 Jan 2006
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
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WHITE PAPER: Posted: 14 Oct 2008 | Published: 11 Oct 2008
This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
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