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WHITE PAPER: Posted: 20 Oct 2009 | Published: 01 Oct 2009
Download the Oracle CRM White Paper, "Winning in Today's Environment: Six Imperatives for the Chief Sales Officer," to learn how you can deploy several best practices to achieve unparalleled sales success in your organization.
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WHITE PAPER: Posted: 13 Oct 2009 | Published: 01 Nov 2008
One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence.
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WHITE PAPER: Posted: 08 Oct 2009 | Published: 08 Oct 2009
This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
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WHITE PAPER: Posted: 02 Oct 2009 | Published: 02 Oct 2009
According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle.
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VIDEO: Posted: 10 Jun 2009 | Premiered: 10 Jun 2009
The best time to streamline and turbo-charge the sales process is when competitors are looking the other way. That's why now is a good time to make the shift to a CRM solution that can catapult your organization into the next round of growth.
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WHITE PAPER: Posted: 10 Jun 2009 | Published: 08 Jan 2009
The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
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WHITE PAPER: Posted: 10 Jun 2009 | Published: 09 Mar 2009
This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.
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WHITE PAPER: Posted: 10 Jun 2009 | Published: 10 Jun 2009
When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
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WHITE PAPER: Posted: 10 Jun 2009 | Published: 10 Jun 2009
Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
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EBOOK: Posted: 10 Jun 2009 | Published: 10 Jun 2009
Selling in today's economy is tough. And simply doing more of the same is not the way to survive, much less thrive, in today's economy. There are important dos and don'ts in times like these. This eBook is your industry-specific roadmap out of the economic slump.
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WHITE PAPER: Posted: 10 Jun 2009 | Published: 10 Jun 2009
This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
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WHITE PAPER: Posted: 10 Jun 2009 | Published: 10 Jun 2009
To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back.
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WHITE PAPER: Posted: 04 Jun 2009 | Published: 04 Jun 2009
In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.
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WHITE PAPER: Posted: 04 Jun 2009 | Published: 05 Jan 2009
Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
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WHITE PAPER: Posted: 07 Apr 2009 | Published: 01 Jan 2009
Oracle User Productivity Kit is the end user training and implementation solution for Oracle and non-Oracle applications. Check out this white paper to understand how you can 'plug in' Oracle User Productivity Kit and use it as the universal adapter for all enterprise application training and implementation needs.
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