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WEBCAST: Posted: 09 Mar 2010 | Premieres: 23 Mar 2010, 09:00 EDT (13:00 GMT)
This webcast explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
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PODCAST: Posted: 19 Mar 2010 | Premiered: 19 Mar 2010
This podcast explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
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ANALYST REPORT: Posted: 17 Feb 2010 | Published: 17 Feb 2010
Read how Enterprise Management Associates evaluates the workload automation offerings of BMC, CA, IBM, ASG, and several others. Hint: the report concludes, "BMC has the strongest product overall, scoring above average on functionality and higher than any other vendor on architecture and integration."
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WHITE PAPER: Posted: 17 Feb 2010 | Published: 17 Feb 2010
IT workload automation results in average annual savings in staff costs alone of $750,000. Learn more about automating complex IT processes - read the white paper.
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PODCAST: Posted: 26 Jan 2010 | Premiered: 26 Jan 2010
Download this podcast to find out how IT workload automation can help you improve the efficiency of your overall operations and help your business deliver new applications more quickly.
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PODCAST: Posted: 26 Jan 2010 | Premiered: 26 Jan 2010
IT infrastructures have become exceedingly complex, resulting in a highly interconnected network of old and new technologies. Find out how service automation can help you navigate technologies such as server virtualization, as well as legacy distributed and mainframe computing environments.
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WHITE PAPER: Posted: 26 Jan 2010 | Published: 26 Jan 2010
Many CIOs recognize the power of cloud computing and are looking to implement the technology in their own IT realms. But with all the noise in the market about cloud computing, how do you know where to begin? Learn how to better improve service delivery to your business with cloud computing.
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WHITE PAPER: Posted: 26 Jan 2010 | Published: 26 Jan 2010
The business environment is complex and highly dynamic. It requires an IT infrastructure that is agile and can act in sync with the fast-moving business environment. This paper will examine the data center's transition from a model that is static and dedicated, to one that is dynamic and shared.
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VIRTUAL SEMINAR: Posted: 22 Sep 2009 | Published: 29 Oct 2009
Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.
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WHITE PAPER: Posted: 18 Jun 2009 | Published: 15 Jun 2009
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
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WHITE PAPER: Posted: 18 Jun 2009 | Published: 15 Jun 2009
The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
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WHITE PAPER: Posted: 17 Jun 2009 | Published: 15 Jun 2009
Data center energy costs continue to take up a significant portion of IT budgets, and it seems that there is no end in sight. This paper addresses, in a unified and systemic way, many of the power consumption issues that IT has been grappling with in piecemeal fashion.
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WHITE PAPER: Posted: 18 Jun 2009 | Published: 15 Jun 2009
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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WHITE PAPER: Posted: 15 Jun 2009 | Published: 15 Jun 2009
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
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WHITE PAPER: Posted: 17 Jun 2009 | Published: 15 Jun 2009
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
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