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Cisco Unified Communication Manager - Digit Manipulation
sponsored by Global Knowledge
 | White Paper: | Posted: 18 Jun 2013
| | Published: | 02 May 2013 | |
Summary: | Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed. | 
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Cisco Unified Communications Manager Express
sponsored by Global Knowledge
| White Paper: | Posted: 18 Jun 2013
| | Published: | 21 May 2013 | |
Summary: | Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For small-to-medium sized companies, the Cisco Communications Manager Express, or CUCME, can enable business-class telephony with lower operational costs. |
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Cisco Unified Communications Manager
sponsored by Global Knowledge
| White Paper: | Posted: 18 Jun 2013
| | Published: | 28 May 2013 | |
Summary: | Unified Communications has gained status as a widely adopted way of communicating. This technology brings an incredible feature set to even smaller business entities. For most companies, the Cisco Communications Manager Express, or CUCM, can enable comprehensive voice communications with a wealth of advanced features. |
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Building a Home Lab for VMware vSphere 5.1
sponsored by Global Knowledge
| White Paper: | Posted: 18 Jun 2013
| | Published: | 18 Jun 2013 | |
Summary: | This white paper is not intended to be an in-depth review of how to install and configure vSphere 5.1, but rather an example scenario of a used and known implementation strategy that works. |
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Emerging Trends in Project Management
sponsored by Global Knowledge
| White Paper: | Posted: 17 Jun 2013
| | Published: | 17 Jun 2013 | |
Summary: | The technical aspects of managing projects notwithstanding, project managers are increasingly asked to lead the organization in transformative ways. Read on to uncover the top trends shaping the world of project management. |
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Understanding Avaya IP Office Short Codes
sponsored by Global Knowledge
| White Paper: | Posted: 17 Jun 2013
| | Published: | 01 May 2013 | |
Summary: | This white paper provides a road map to understanding the programming and use of short codes in an Avaya IP Office system. It is based primarily on the codes used with the IPO 8.1 U-Law system with the Essential, Preferred, or Advanced Edition system licenses. |
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Foundational Focus: Basics of Ethernet
sponsored by Global Knowledge
| White Paper: | Posted: 14 Jun 2013
| | Published: | 09 May 2013 | |
Summary: | Ethernet is the most common LAN used. As you start to learn about networking, remember that communication and the movement of large numbers, whether it is people, cars, mail, or network traffic, have a commonality. Everything you know and use in your daily life can be compared to the way traffic moves. |
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LAN Fundamentals: Logical Addresses vs. Physical Addresses
sponsored by Global Knowledge
| White Paper: | Posted: 14 Jun 2013
| | Published: | 20 May 2013 | |
Summary: | There are two basic types of addresses used in Local Area Networking (LAN): logical addresses and physical addresses. Ethernet is the most common LAN and is the example used in this document. Understanding the differences of how the two addresses are used is the focus of this discussion. |
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Avaya CS 1000: Defining Calling Line Identification Numbers
sponsored by Global Knowledge
| White Paper: | Posted: 14 Jun 2013
| | Published: | 16 May 2013 | |
Summary: | This white paper describes a two-part process used to define CLID information for both emergency and non-emergency calls. The first part involves defining the number(s) that will be sent to the called party. The second part of the process involves assigning the CLID entry to an analog telephone or to a key on a digital or IP telephone. |
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vTerminology: A Guide to Key Virtualization Terminology
sponsored by Global Knowledge
| White Paper: | Posted: 09 May 2013
| | Published: | 02 May 2013 | |
Summary: | This informative white paper defines the terminology associated with IT virtualization, explaining both vendor-agnostic and vendor-specific to help you when creating or adjusting your virtualization strategy. |
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Get Certified - Avaya Communication Manager
sponsored by Global Knowledge
| White Paper: | Posted: 08 May 2013
| | Published: | 08 May 2013 | |
Summary: | The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products. |
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10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition
sponsored by Global Knowledge
| White Paper: | Posted: 08 May 2013
| | Published: | 08 May 2013 | |
Summary: | There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future. |
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CallPilot Manager - Server Settings Link
sponsored by Global Knowledge
| White Paper: | Posted: 07 May 2013
| | Published: | 19 Apr 2013 | |
Summary: | One of the most underused links within Avaya CallPilot Manager is the Server Settings. link. With this link you can complete a number of tasks - read this whitepaper to learn what! |
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Getting Started with Cisco Unified Communications Technologies
sponsored by Global Knowledge
| White Paper: | Posted: 07 May 2013
| | Published: | 10 Apr 2013 | |
Summary: | The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more! |
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Foundational Focus: OSI Model - Breaking Down the 7 Layers
sponsored by Global Knowledge
| White Paper: | Posted: 07 May 2013
| | Published: | 12 Apr 2013 | |
Summary: | The OSI model is a conceptual tool used to discuss and describe network functions. It is a good idea to be familiar with the OSI model, the features assigned to each layer, and examples of common protocols or technologies associated with the OSI layers. |
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