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WHITE PAPER: Posted: 18 Nov 2008 | Published: 18 Nov 2008
As customer care spans multiple modalities requiring real-time responses, "analytics" has become an all-purpose word that embraces monitoring and recording.
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by Genesys 
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PRODUCT OVERVIEW: Posted: 06 Jul 2004 | Published: 01 Jan 2003
The SAND Analytic Server is a high-performance, scalable software solution for developing, deploying, and enhancing data exploration applications.
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by Sand Technology Inc. 
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PRODUCT OVERVIEW: Posted: 09 Feb 2004 | Published: 01 Feb 2004
InFact moves analysts from keyword search to fact-based discovery, significantly improving the productivity of the knowledge analyst and the quality of intelligence, enabling discovery of what would not otherwise be discerned.
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by Insightful Corp. |
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