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WEBCAST: Posted: 07 Nov 2008 | Premiered: Available On Demand
In this webcast, network technology expert Jim Metzler quantifies the factors that impact application performance and management and identifies the emerging set of issues that networking pros will need to respond to.
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by NetQoS, Inc. 
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WHITE PAPER: Posted: 01 Oct 2008 | Published: 30 Sep 2008
This white paper provides administrators with the steps necessary to deploy configuration for the App-V client with Group Policies.
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by Microsoft 
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WEBCAST: Posted: 16 May 2008 | Premiered: Available On Demand
In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
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by Pitney Bowes Group 1 Software 
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PODCAST: Posted: 08 May 2008 | Premiered: 28 Apr 2008, 09:00 EDT (13:00 GMT)
Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers.
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by Pitney Bowes Group 1 Software
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WHITE PAPER: Posted: 21 Apr 2008 | Published: 01 Apr 2008
ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.
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by Netuitive, Inc. 
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WHITE PAPER: Posted: 10 Sep 2007 | Published: 01 Mar 2007
This white paper discusses how customer information or subscriber data is an important asset to be managed. Learn how service providers can use subscriber data as a foundation to generate new revenue streams and strengthen their brand.
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by Alcatel-Lucent 
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CASE STUDY: Posted: 19 Oct 2005 | Published: 01 Oct 2005
The client's decision to choose the project for Infosys to off-shore was to a large extent driven by the problem of team integration, inflexible resourcing (variable workstack) and cost reductions.
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by Infosys Technologies Limited 
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CASE STUDY: Posted: 19 Oct 2005 | Published: 01 Oct 2005
Infosys is helping the company, a world leader in interactive services, at all stages of the SDLC life cycle in a number of projects, from requirement specification to development to quality engineering and post-launch support.
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by Infosys Technologies Limited
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CASE STUDY: Posted: 19 Oct 2005 | Published: 01 Oct 2005
One of Australia's leading telecommunications providers wished to improve its supplier arrangements in the areas of quality, cost and cycle-times.
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by Infosys Technologies Limited
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PRODUCT OVERVIEW: Posted: 13 Jun 2004 | Published: 01 Jun 2004
These web applications often provide direct access to critical applications that serve customers, partners, prospects and employees.
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by AlertSite |
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PRODUCT LITERATURE: Posted: 13 Jun 2004 | Published: 01 Jun 2004
For some enterprises the key metric is the performance of a specific application or process that is crucial to the business.
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by AlertSite |
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PRODUCT OVERVIEW: Posted: 13 Jun 2004 | Published: 01 Jun 2004
Performance Professional web site monitoring plans provide an end-to-end perspective of URL performance and availability.
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by AlertSite |
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PRODUCT OVERVIEW: Posted: 02 May 2004 | Published: 01 Jan 2003
On Time Consulting Services provides Remote Support Services, Upgrades, Implementations, Report Writing for Lawson Software.
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by On Time Consulting Services, Inc. |
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PRODUCT OVERVIEW: Posted: 02 May 2004 | Published: 01 Jan 2003
We are experienced Oracle Data Warehouse specialists, who are experts in the design, implementation, and operation of Oracle Data Warehouses using Oracle Warehouse Builder (OWB).
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by On Time Consulting Services, Inc. |
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BROCHURE: Posted: 11 Apr 2004 | Published: 01 Jan 2002
Hughes Software Systems (HSS) offers telecom OEMs convergent solutions through its strategic outsourcing of offshore and onsite services for fixed and mobile networks.
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by Hughes Software Systems |
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