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PRESENTATION TRANSCRIPT: Posted: 18 Mar 2010 | Published: 18 Mar 2010
This presentation transcript explores the role that planning plays in the success or failure of virtualization adoption. Gain insight into each phase of the project life cycle and how the associated processes can be improved for effective implementation.
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by Dell and Microsoft 
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PRESENTATION TRANSCRIPT: Posted: 17 Mar 2010 | Published: 16 Mar 2010
This SearchDisasterRecovery.com presentation transcript will give you a crash course on how to implement a cost-efficient disaster recovery plan. You'll hear an overview of disaster recovery and recieve some general advice to get you started on the business and technology considerations that are going to be crucial to you.
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by Dell and VMware 
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WHITE PAPER: Posted: 17 Mar 2010 | Published: 17 Jun 2009
This paper explains how you can apply assessment, alignment, achievability, accessibility, agility, and accountability, the six key concepts of value-driven product management, to create a repeatable process for developing successful products.
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by IBM 
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WHITE PAPER: Posted: 17 Mar 2010 | Published: 17 Dec 2009
This paper outlines the steps that organizations must take to improve their systems and software development processes, including key best practices. It discusses solutions for unifying fractured, global development groups with existing infrastructures.
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by IBM
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WHITE PAPER: Posted: 17 Mar 2010 | Published: 17 Mar 2010
This guide will assist individuals who have been assigned the task or have identified the need to establish a patch management strategy. It details methods and approaches to effectively implement a sound patch management process.
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by Dell India 
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WEBCAST: Posted: 16 Mar 2010 | Premiered: Available On Demand
This webcast explores the role that planning plays in the success or failure of virtualization adoption. Gain insight into each phase of the project life cycle and how the associated processes can be improved for effective implementation.
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by Dell and Microsoft
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PODCAST: Posted: 16 Mar 2010 | Premiered: 16 Mar 2010
This podcast explores the role that planning plays in the success or failure of virtualization adoption. Gain insight into each phase of the project life cycle and how the associated processes can be improved for effective implementation.
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by Dell and Microsoft
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WHITE PAPER: Posted: 16 Mar 2010 | Published: 16 Mar 2010
This paper will benchmark the value Best-in-Class manufacturers derive from their approach to sustainable production. Whether you are just implementing a sustainability program or have been on this journey for many years, this report will provide insight into the sustainability programs of the top performers in manufacturing.
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by SAP America, Inc. 
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WHITE PAPER: Posted: 12 Mar 2010 | Published: 01 Dec 2009
Knowing the common reasons ERP implementations fall short and how to avoid them can save you valuable time and money and help make your project a success. This white paper presents the eight deadly sins associated with ERP system implementation and provides best practices for how to prevent them.
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by Sage (UK) Limited 
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WEBCAST: Posted: 12 Mar 2010 | Premieres: 13 Apr 2010, 14:00 EDT (18:00 GMT)
How can you better manage the deluge of business information? This webcast demonstrates that by leveraging best practices in Service Oriented Architecture (SOA) in combination with a comprehensive data integration approach, companies can lower costs through consolidation, reduce the risk of bad data polluting their applications, and more.
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by Oracle Corporation 
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DATA SHEET: Posted: 10 Mar 2010 | Published: 10 Mar 2010
Cloud computing represents a tidal shift in the way IT infrastructure operates, enabling greater agility and lower costs for companies of all sizes. Learn how RightScale delivers the power of the cloud, whether you need a fast on-ramp or support for complex deployments across multiple clouds.
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by RightScale 
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ANALYST REPORT: Posted: 09 Mar 2010 | Published: 01 Sep 2009
This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders.
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by Microsoft 
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ANALYST REPORT: Posted: 09 Mar 2010 | Published: 01 Jun 2009
The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others.
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by Microsoft
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PRESENTATION TRANSCRIPT: Posted: 08 Mar 2010 | Published: 05 Mar 2010
This Presentation Transcript shares best practices on how to design, deploy and assess customer satisfaction surveys and use that information to improve performance in the contact center.
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by Interactive Intelligence, Inc. 
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WEBCAST: Posted: 01 Mar 2010 | Premiered: Available On Demand
This webinar focuses on how the RightScale Platform handles autoscaling with specific instructions and a live demo.
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by RightScale
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