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Vodafone Ireland implements world-class service excellence with HP BSM
sponsored by Hewlett-Packard Company
 | Case Study: | Posted: 24 May 2013
| | Published: | 24 May 2013 | |
Summary: | This case study explores how Vodafone Ireland Implemented an integrated, end-to-end IT management solution framework to deliver and track measurable business services with quantifiable benefits. Learn how they improved their major incident root cause identification success rate by 50%. | 
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BPO Edge E-Zine
sponsored by Hewlett-Packard Company
| Ezine: | Posted: 23 May 2013
| | Published: | 23 May 2013 | |
Summary: | This comprehensive e-zine takes an inside look at the key tools, technologies, and innovations that are opening new opportunities in the finance and accounting (F&A) space – including business analytics, business process outsourcing, and more. |
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The Business View of BPM
sponsored by OpenText
| eGuide: | Posted: 22 May 2013
| | Published: | 22 May 2013 | |
Summary: | This expert resource outlines how data people and process people can come together at the unavoidable intersection of big data and BPM. Read on to discover how changes to your processes and new formal processes will transform your business. And learn best practices for setting up a BPM strategy. |
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The Tao of IT Portfolio Management
sponsored by Innotas
| White Paper: | Posted: 20 May 2013
| | Published: | 20 May 2013 | |
Summary: | This resource offers ten steps to achieving IT portfolio management enlightenment. Learn how, by integrating APM and PPM solutions, CIOs can achieve better visibility into their entire IT portfolio, creating improved efficiency, lower costs and overall business harmony. |
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The Power of Three: The Benefits of an Integrated Approach to Contract, Revenue and Compliance Management
sponsored by Revitas, Inc.
| White Paper: | Posted: 17 May 2013
| | Published: | 17 May 2013 | |
Summary: | This Forrester report evaluates the expectations that manufacturing and technology firms have of the software used to manage three critical business processes behind channel partner relationships. Also inside, discover whether integrated strategies are viable for contract, revenue, and compliance management. |
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A Leader in Forrester's Smart Process Applications Wave
sponsored by Kofax, Inc.
| White Paper: | Posted: 16 May 2013
| | Published: | 16 May 2013 | |
Summary: | This evaluation from Forrester looks at both the current capabilities of vendors to support cases and their potential to support projects and operations. Read now for an in-depth smart process application evaluation so you can make a more informed decision. |
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FAQ: Aligning BPM and MDM to Improve Business Process
sponsored by IBM
| White Paper: | Posted: 13 May 2013
| | Published: | 13 May 2013 | |
Summary: | By aligning master data management (MDM) and business process management (BPM) efforts, you can optimize process decisions, reduce process errors, and enhance customer satisfaction. This presentation transcript includes FAQs on how to get started, which projects are best suited for a MDM BPM alignment, and more. |
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FAQ: How to Optimize Processes with BPM
sponsored by IBM
| White Paper: | Posted: 13 May 2013
| | Published: | 09 Feb 2013 | |
Summary: | Access this presentation transcript to discover answers to FAQs about how business process management (BPM) can help to optimize SAP efficiency and productivity. Read on to find out which SAP processes are best suited for BPM, primary use cases for BPM with SAP, and more. |
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Optimizing Service – Driven Businesses
sponsored by Ramco Systems
| White Paper: | Posted: 09 May 2013
| | Published: | 09 May 2013 | |
Summary: | This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more. |
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Healthcare Performance Management Isn’t Only for Executives
sponsored by Information Builders
| White Paper: | Posted: 02 May 2013
| | Published: | 31 Dec 2012 | |
Summary: | Sponsored by Information Builders, this Ventana research paper can help your organization understand and apply healthcare performance management across the entire set of patient and provider processes. |
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SAP Performance: A solution for Best-in-Class User Experience
sponsored by Compuware
| Data Sheet: | Posted: 01 May 2013
| | Published: | 30 Jan 2013 | |
Summary: | This brief data sheet introduces a performance management strategy for SAP users, providing your organization with end-to-end visibility into user experience and allowing you to identify and mitigate performance problems before they impact your business. |
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Transforming Customer Experience: The Convergence of Social, Mobile and Business Process Management
sponsored by ORACLE APAC
| White Paper: | Posted: 25 Apr 2013
| | Published: | 25 Apr 2013 | |
Summary: | In order to stay ahead in today's competitive business environment, organizations need business processes that allow them to adapt quickly to evolving markets, customer needs and other variables. View this white paper to learn how you can improve your approach to business process management (BPM.) |
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Smart Process Applications: A Game Changer for HR Shared Services - Vendor Webcast
sponsored by OpenText
 | Webcast: | Posted: 22 Apr 2013
| | Premiered: | Apr 22, 2013 | |
Summary: | This webinar details the evolution of enterprise processes and describes how smart process applications (SPAs) are transforming HR shared services. Learn how SPAs work, uncover the benefits and challenges of this strategy, and more – tune in now to get started. |
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Best Practices for Selecting ERP Software
sponsored by Epicor Software Corporation
| eGuide: | Posted: 18 Apr 2013
| | Published: | 31 Dec 2012 | |
Summary: | This expert e-guide reveals all you need to know to drive enterprise resource planning (ERP) success. Inside, find advice on how to make the business case for an ERP investment, tips for selecting the right ERP software, expert recommendations for ensuring a successful implementation, and more. |
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JBoss Enterprise BRMS 5.3: Business Rules Management System - Vendor Webcast
sponsored by Red Hat
| Webcast: | Posted: 15 Apr 2013
| | Premiered: | Apr 1, 2013 | | | Speaker: |
Peter Larsen, Solutions Architect
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Summary: | In this comprehensive webcast, Red Hat's solutions architect Peter Larsen provides a high-level overview of the features and capabilities of a business rules management system (BRMS), explaining how you can best utilize this system to facilitate organizational agility and responsiveness. |
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