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Podcast: Why BPO American Support Chose a Cloud Contact Center - Vendor Podcast
sponsored by Five9
 | Podcast: | Posted: 19 Jun 2013
| | Premiered: | Jun 11, 2013 | |
Summary: | In this comprehensive podcast, learn the top seven reasons why American Support, a leading outsourced contact center company, chose to move their contact center to the cloud and explore the most important questions to ask a cloud provider when looking into cloud technology. | 
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Webinar: Why BPO American Support Chose a Cloud Contact Center
sponsored by Five9
 | Virtual Seminar: | Posted: 18 Jun 2013
| | Premiered: | 11 Jun 2013 | |
Summary: | In this in-depth webcast, discover the top seven reasons why American Support, a leading outsourced contact center company, chose the cloud for their contact center and explore the benefits they currently experience from this strategy. Also, learn the most important questions to ask a cloud provider when looking into cloud technology. |
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Taking the pulse of the cloud computing market
sponsored by ComputerWeekly.com
 | Research Content: | Posted: 17 Jun 2013
| | Published: | 17 Jun 2013 | |
Summary: | Archana Venkatraman looks at the figures behind the take-up of cloud technology and finds enterprises are taking a cautious approach to cloud in this Computer Weekly research report. |
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Why Cloud? Better Security than Most Companies Can Provide Themselves
sponsored by Five9
| White Paper: | Posted: 07 May 2013
| | Published: | 07 May 2013 | |
Summary: | This white paper explains how cloud security may be the safer investment for businesses, including customer-oriented organizations and contact centers. Discover why moving applications to the cloud could better protect your data than if it were kept on-premise. |
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Putting Innovation Back in IT
sponsored by ORACLE APAC
 | Video: | Posted: 15 Apr 2013
| | Premiered: | 15 Apr 2013 | |
Summary: | View this brief video to hear about the latest portfolio of Oracle cloud solutions and how they deliver value, choice and confidence to over 5.5 million of users. |
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Larry Ellison's Oracle Cloud Announcements Highlights
sponsored by ORACLE APAC
| Video: | Posted: 15 Apr 2013
| | Premiered: | 15 Apr 2013 | |
Summary: | This brief video discusses the latest Oracle cloud offerings. Discover the features and benefits of these innovative solutions that can enhance your social, CRM and database services while reducing costs and improving efficiency. |
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Improve your response: HP Enterprise Cloud Services for SAP CRM Rapid Deployment Solutions
sponsored by Hewlett-Packard Company
| Product Overview: | Posted: 10 Apr 2013
| | Published: | 10 Apr 2013 | |
Summary: | In today's market, the most profitable businesses are those that have the agility and scalability required to respond to customer's changing needs. Their secret to success? The right CRM tools. Read on to learn about one pay-as-you-go CRM tool designed to provide you with all the key CRM features in a cost-effective package. |
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HP.com : Enterprise Cloud Services
sponsored by Hewlett-Packard Company
| Product Literature: | Posted: 10 Apr 2013
| | Published: | 10 Apr 2013 | |
Summary: | Discover the latest in cloud offerings from HP cloud solutions. Realize which cloud model is best-suited for your organization and gain advice on determining which applications are ready for the cloud. |
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Winning the Customer Service Battle... In the Cloud
sponsored by Siemens Enterprise Communications
| White Paper: | Posted: 04 Apr 2013
| | Published: | 04 Apr 2013 | |
Summary: | Poor customer service is a costly business practice. The time to differentiate your customer service strategy is now – and the cloud can help. View now to learn about cloud contact centers and how they can benefit your business. |
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Video: Everest uses Enterprise Cloud Services for Microsoft Dynamics CRM - Vendor Webcast
sponsored by Hewlett-Packard Company
| Webcast: | Posted: 01 Apr 2013
| | Premiered: | Apr 1, 2013 | |
Summary: | In this on-demand webcast, Mark Duffey, President and CEO of the first nationwide funeral planning and concierge service company, Everest, discusses his move to CRM in the cloud.By easily migrating to software-as-a-service (SaaS), Everest was able to provide more immediate information to their clients and save 60% in costs. |
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Mobile apps reach the busy customer
sponsored by SearchCRM
| Ezine: | Posted: 19 Mar 2013
| | Published: | 19 Mar 2013 | |
Summary: | In this expert e-zine, discover two key areas of app development in today's mobile climate: delivering quality mobile customer service, and uniting front-end and back-end functionality. Also included is a case study of a mobile app that delivered user-oriented, ultra-simple service with outstanding results. |
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Cloud Computing Gaining Momentum as Banks Seek Alternative Outsourcing Arrangements
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 15 Mar 2013
| | Published: | 25 Jan 2013 | |
Summary: | This resource discusses the advantages the financial industry stands to gain by utilizing cloud services in Asia over traditional outsourcing, such as data security and data sovereignty. |
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START small, grow tall: Why cloud now
sponsored by HP & Intel®
| White Paper: | Posted: 28 Feb 2013
| | Published: | 31 May 2011 | |
Summary: | Read this white paper to gain insights on how you can accelerate and streamline your cloud migration by taking advantage of an advanced set of technologies. Realize the benefits their extensive list of features can deliver to your organization and discover how they can help you overcome common cloud challenges. |
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Oracle Cloud Computing
sponsored by ORACLE APAC
| White Paper: | Posted: 27 Feb 2013
| | Published: | 26 Feb 2013 | |
Summary: | This white paper provides an overview of Oracle's cloud computing strategy and examines how Oracle can help customers and partners plan their adoption and eventual evolution into the cloud. |
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How the Cloud is Shifting the Economics of BPM - Vendor Webcast
sponsored by Kofax, Inc.
| Webcast: | Posted: 25 Feb 2013
| | Premiered: | Feb 25, 2013 | |
Summary: | Explore this webcast to realise the impact of the cloud on business process management and the benefits organisations are realising from transiting to cloud-based BPM strategies. Gain insights about the real and perceived security risks along with how the cloud is shifting the economics of BPM. |
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