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WHITE PAPER: Posted: 06 Nov 2009 | Published: 05 Nov 2009
The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
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by Global Knowledge 
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PRODUCT DEMO: Posted: 05 Oct 2009 | Published: 05 Oct 2009
Nearly every business has global connections, no matter the size. Learn how to successfully drive efficiency and flexibility in your company's collaboration solutions.
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by IBM 
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CASE STUDY: Posted: 21 Sep 2009 | Published: 22 Aug 2008
This case study examines the benefits BSA LifeStructures was able to gain by deploying a communications solution using Microsoft Office Communications Server 2007, Exchange Server 2007with Unified Messaging, and LifeCam webcams.
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by Microsoft 
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WHITE PAPER: Posted: 15 Sep 2009 | Published: 15 Sep 2009
This article focuses on the need for transparent collaboration, and clearly demonstrates the value of collaborative systems that work: they save money and they boost revenue.
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by Microsoft
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DATA SHEET: Posted: 14 Sep 2009 | Published: 01 Dec 2008
To regularly monitor and measure performance, senior managers require a link between their company’s strategic and operational plans. Oracle Hyperion Performance Scorecard can help you define a methodology-neutral strategy and measure performance against goals, monitor progress on a regular basis, and communicate across your entire enterprise.
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by Oracle Corporation 
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PODCAST: Posted: 11 Sep 2009 | Premiered: 11 Sep 2009
In this podcast, discover new unified communication (UC) technology that enhances collaboration and conferencing capabilities. Gain insight into four UC applications and how to select the best one for your use cases. Learn how to extend telecommunications, mobility, desktops and applications to improve business operation performance.
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by IBM
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PODCAST: Posted: 10 Sep 2009 | Premiered: 10 Sep 2009
This podcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs.
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by IBM
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CASE STUDY: Posted: 08 Sep 2009 | Published: 01 Feb 2008
Autonomous Solutions (ASI), the world leader in large vehicle robotics, has fundamentally changed the way its employees communicate and collaborate by using Office OneNote 2007. This case study shows how this collaboration application dramatically improved ASI's management of multi-million dollar projects.
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by Microsoft
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WHITE PAPER: Posted: 27 Aug 2009 | Published: 27 Aug 2009
Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).
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by Global Knowledge
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WHITE PAPER: Posted: 21 Aug 2009 | Published: 19 Aug 2009
Download this new MarketingSherpa study to discover the leading causes for attendees to drop out of Webinars and what you can do to sharpen your presentations.
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by Citrix Online 
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WHITE PAPER: Posted: 14 Aug 2009 | Published: 14 Aug 2009
Like their larger counterparts, small businesses are turning to innovative, network-based communication tools to work more efficiently for less. Cisco offers a number of unified communications solutions tailored specifically to small businesses.
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by Cisco Systems, Inc. 
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WHITE PAPER: Posted: 10 Aug 2009 | Published: 29 Aug 2008
This report was written to help organizations decide which Unified Communications solutions to implement while in the planning phase. Hewlett-Packard delivers full integration services and additional equipment such as smartphones and notebook computers on the Microsoft / Cisco platform.
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by Hewlett-Packard Company 
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CASE STUDY: Posted: 17 Jul 2009 | Published: 28 Dec 2007
Read this brief case study to learn how 1-800-FLOWERS.COM faced the challenge to implement the next stage of a strategy for faxed order communications to accommodate key seasonal spikes in demand while avoiding unnecessary capacity expenditures.
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by Esker Inc. 
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WHITE PAPER: Posted: 17 Jul 2009 | Published: 17 Jul 2009
As a resource to help organizations achieve strategic objectives for efficiency, cost-effectiveness and continuity of faxing operations, this white paper explores the reasons why organizations are embracing fax virtualization as part of their IP strategies and how they benefit from the technology.
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by Esker Inc.
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WHITE PAPER: Posted: 13 May 2009 | Published: 31 Mar 2009
Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.
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by IBM
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