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WHITE PAPER: Posted: 01 Dec 2008 | Published: 01 Jan 2007
State Medicaid agencies are required to continually improve their services. A number of State and Federal initiatives have been launched to lower costs and improve services. Communications Management is an integral part of this important effort.
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by Pitney Bowes Group 1 Software 
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WHITE PAPER: Posted: 21 Nov 2008 | Published: 21 Nov 2008
Instant messaging (IM) and other real-time communications are widely used throughout most enterprises today, but their use remains largely unmanaged. This white paper identifies key concerns and identifies six steps to improve control over...
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by Quest Software 
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WHITE PAPER: Posted: 21 Nov 2008 | Published: 21 Nov 2008
Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.
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by Avaya Inc. 
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WHITE PAPER: Posted: 20 Nov 2008 | Published: 20 Nov 2008
LINX is an inter-process communications (IPC) service for distributed systems and is based on OSE's LINK Handler protocol, which has been a key message passing component in OSE.
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by Enea 
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CASE STUDY: Posted: 18 Nov 2008 | Published: 18 Nov 2008
Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention.
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by SpringCM 
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WEBCAST: Posted: 17 Nov 2008 | Premieres: 04 Dec 2008, 12:30 EST (17:30 GMT)
Find out what native Unified Communications security features are available for Exchange Unified Messaging and Office Communications Server deployments and how to correctly configure them.
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by Microsoft 
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WHITE PAPER: Posted: 17 Nov 2008 | Published: 17 Nov 2008
This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses.
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by Alcatel-Lucent 
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WHITE PAPER: Posted: 17 Nov 2008 | Published: 17 Nov 2008
This paper explores the drivers for cloud computing, especially for communications service providers, and looks at the challenges that cloud computing infrastructures must address and key management components providers need to put in place.
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by CA 
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CASE STUDY: Posted: 07 Nov 2008 | Published: 06 Nov 2008
Warner Bros. implemented Aprimo's Marketing Resource Management solution, which helped them to combine Aprimo with Sales Data and streamline its domestic theatrical media planning, placement and execution with finance and auditing processes.
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by Aprimo, Inc. 
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WHITE PAPER: Posted: 03 Nov 2008 | Published: 03 Nov 2008
In this E-book, find out how unified communications (UC) is altering the call center technology landscape and how some organizations have successfully adopted UC to extend the call center into the enterprise.
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by CosmoCom, Inc. 
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CASE STUDY: Posted: 31 Oct 2008 | Published: 31 Oct 2008
Learn how Exact MAX ERP, Exact Synergy and Exact e-Mobile provide Secure Care Products with a fully integrated system allowing departments from administrative to sales to link into the sales cycle.
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by Exact Software 
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WEBCAST: Posted: 31 Oct 2008 | Premiered: Available On Demand
As business accelerates, it becomes increasingly important for employees to communicate with one another from anywhere, at any time. IBM Lotus Sametime Advanced software can help you deliver robust, unified communications and collaboration capabilities.
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by IBM 
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WEBCAST: Posted: 30 Oct 2008 | Premiered: Available On Demand
Learn how you can benefit from a solution to simplify the process of integrating business processes no matter what integration technology, industry standards, or communication protocols are being used.
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by SEEBURGER, Inc. 
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WEBCAST: Posted: 29 Oct 2008 | Premiered: Available On Demand
Attend this webcast to learn how with Inbound and Outbound Interactive Voice Response (IVR) solutions, Angel.com combines the power of the telephone, your data and the web to generate information-driven communications and transactions.
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by Angel.com 
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WHITE PAPER: Posted: 16 Oct 2008 | Published: 16 Oct 2008
This document is based on a Peer 1/TechTarget Webcast entitled "Evaluating Collocation Providers for Disaster Recovery and Critical Communications."
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by PEER 1 
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