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WHITE PAPER: Posted: 11 Mar 2010 | Published: 11 Mar 2010
In this white paper, read how you can achieve unified subscriber profiles in multigeneration, multivendor networks and deliver the sophisticated, personalized experience your current - and future - subscribers expect and demand.
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by Hewlett-Packard Company 
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CASE STUDY: Posted: 25 Feb 2010 | Published: 25 Feb 2010
In early 2007, amid rapid international growth, CommVault saw a need to improve customer service and support while holding the line on costs. Learn how they used both Cisco's Unified Contact Center Enterprise (UCCE) solution and Uptime powered by Cisco to integrate their international contact centers and expand their use of IP telephony.
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by Dimension Data 
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WHITE PAPER: Posted: 08 Feb 2010 | Published: 22 Jan 2009
Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.
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by CDW Corporation 
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WHITE PAPER: Posted: 08 Feb 2010 | Published: 08 Feb 2010
Communications as a service (CaaS) is a hot new market that promises to grow quickly. In CaaS, communications technology is located in a data center of a communications service provider, and is owned and managed by the service
provider as a multi-tenant infrastructure. Read the white paper for more information on Communications as a service.
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by Hewlett-Packard Company
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WHITE PAPER: Posted: 15 Jan 2010 | Published: 15 Jan 2010
Leading telecommunications companies are finding ways to integrate data into business processes and also automate decisions with on-demand business analytics. This paper can provide you with background on Intelligent Mail®, with an emphasis on the 21 practical ways you can leverage mailstream intelligence to improve your business today.
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by Pitney Bowes Business Insight 
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WHITE PAPER: Posted: 20 Nov 2009 | Published: 01 Aug 2009
Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
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by Microsoft Corporation India Pvt Ltd 
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WHITE PAPER: Posted: 06 Nov 2009 | Published: 05 Nov 2009
The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
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by Global Knowledge 
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ASSESSMENT TOOL: Posted: 29 Oct 2009 | Published: 29 Oct 2009
Are you looking to develop a communications strategy to enhance your business? This Collaboration Business Advisor can help you map your current business challenges and future goals to an appropriate solution that's right for your organization.
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by Cisco Systems, Inc. 
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WHITE PAPER: Posted: 08 Sep 2009 | Published: 01 Sep 2009
Before moving forward with a converged network several key issues should be addressed: Capacity, security and reliability. CDW can help your organization by arming you with the information you need to choose the ideal solution.
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by CDW Corporation
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WHITE PAPER: Posted: 08 Sep 2009 | Published: 01 Sep 2009
In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
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by CDW Corporation
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CASE STUDY: Posted: 08 Sep 2009 | Published: 01 Sep 2009
When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
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by CDW Corporation
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WHITE PAPER: Posted: 27 Aug 2009 | Published: 27 Aug 2009
Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).
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by Global Knowledge
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ANALYST REPORT: Posted: 07 Jun 2009 | Published: 01 Jan 2008
The ability to operate effectively in business networks, be they coordinated or collaborative, is critical to sustaining competitive advantage in a commoditizing global economy. By focusing on their unique core capabilities, business network participants spend less on duplication and more on innovation, resulting in higher degrees of..
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by SAP America, Inc. 
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EGUIDE: Posted: 20 May 2009 | Published: 19 May 2009
This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.
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by ShoreTel 
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EBOOK: Posted: 19 May 2009 | Published: 31 Dec 2007
Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.
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by ShoreTel
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