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Systems Of Engagement Demand New Integration Solutions — And A New IT
sponsored by IBM
 | White Paper: | Posted: 17 May 2013
| | Published: | 30 Apr 2013 | |
Summary: | This in-depth Forrester report explores how major companies across the globe are approaching the integration of new customer engagement technologies and what they are doing to surpass customer expectations. | 
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How new devices, networks, and consumer habits will change the web experience
sponsored by Akamai Technologies
| White Paper: | Posted: 16 May 2013
| | Published: | 22 Jan 2013 | |
Summary: | Delivering a stellar web experience for customers has only become more complex in recent years, as customers visit websites not only from PCs, but from a variety of personal mobile devices. Access this helpful report to learn why new devices, networks, and consumer habits are transforming the web experience and how you can adapt. |
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American Bankers Association Case Study: Helping member banks achieve their business goals
sponsored by Cornerstone OnDemand
| Case Study: | Posted: 16 May 2013
| | Published: | 31 Dec 2012 | |
Summary: | In this case study, learn how the premier financial services membership group American Bankers Association (ABA) was able to empower its workforce, streamline learning and course delivery, cut costs, and more by using a single, integrated cloud platform. |
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Making Sense of Unified Communications
sponsored by Channel Transformation Alliance
| White Paper: | Posted: 16 May 2013
| | Published: | 16 May 2013 | |
Summary: | This quick resource explains what unified communications (UC) is – hint, it's not one solution but rather a set of tools – and the real benefits you can enjoy after a successful implementation. |
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Utilities Are Once Again Leading with Mobile Technology - Vendor Webcast
sponsored by SAP America, Inc.
 | Webcast: | Posted: 09 May 2013
| | Premiered: | May 9, 2013 | |
Summary: | This in-depth webcast explores how utility companies can leverage SAP mobility tools to streamline business operations, get real-time access to their product and enterprise data from anywhere, and give their customers the support they need online, at any time. |
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IBM solutions for social selling
sponsored by IBM
| White Paper: | Posted: 09 May 2013
| | Published: | 09 May 2013 | |
Summary: | The relationship a business has with its customers is integral to its success. Recently, the way customers relate to organizations has changed dramatically because of new technologies and expectations. Consult this white paper to learn more about how you can streamline your processes and improve your customer relationship with the changing trends. |
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Integrating customer data for improved CRM
sponsored by Infor
| eGuide: | Posted: 09 May 2013
| | Published: | 09 May 2013 | |
Summary: | This expert e-guide provides an in-depth look at how to leverage social media, customer data and analytics to achieve a unified vision of your customer and better anticipate their needs. |
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Permissions and Preferences: Let's Rethink This
sponsored by Message Systems
| White Paper: | Posted: 08 May 2013
| | Published: | 31 Dec 2012 | |
Summary: | This insightful resources explores the changing landscape of email marketing and explains why customer engagement, rather than permissions, is the most valuable asset you have for effective customer relationship management and successful marketing campaigns. |
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How to Send Zillions of Emails a Day
sponsored by Message Systems
| White Paper: | Posted: 08 May 2013
| | Published: | 31 Dec 2012 | |
Summary: | Many organizations send out millions of emails each day, but unless you manage your email efforts correctly, you might be draining resources and frustrating your customer base. This white paper counts down four tips to help you get it right. |
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Smarter Commerce Global Summit: Gaylord Opryland Resort and Conference Center, Nashville, Tennessee, May 21 to 23, 2013
sponsored by IBM
| Event: | Posted: 08 May 2013
| | Published: | 21 May 2013 | |
Summary: | Attend the Smarter Commerce Global Summit to gain insights into how to create strong customer experiences across channels. |
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IBM Sterling Supply Chain Visibility - Optimize your supply chain network through real-time, end-to-end visibility
sponsored by IBM
| White Paper: | Posted: 07 May 2013
| | Published: | 31 Jul 2011 | |
Summary: | Consult this resource to learn how greater visibility into the supply chain can help you effectively combat efficiency and performance challenges and pave the way for business success. |
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Five Success Factors for CMS/Digital Marketing Success: the It Management Perspective
sponsored by SiteCore
| White Paper: | Posted: 03 May 2013
| | Published: | 31 Dec 2011 | |
Summary: | This resource counts down five IT-specific tips that will help you ensure your content management system (CMS) project is a success, allowing your organization to deliver a high-quality, dependable, and consistent user experience. |
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Tommy Bahama Improves Messaging with Infor Epiphany
sponsored by Infor
| Case Study: | Posted: 03 May 2013
| | Published: | 31 Dec 2012 | |
Summary: | This brief case study illustrates how Tommy Bahama, a men's and women's lifestyle retailer, developed a better understanding of customers, improved cultivation of their customer data, and implemented more customer-focused outreach thanks to a CRM interaction management system. |
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Top Six Strategies for CMS/Digital Marketing Success: The Developers Perspective
sponsored by SiteCore
| White Paper: | Posted: 03 May 2013
| | Published: | 31 Dec 2011 | |
Summary: | This resource counts down six strategic guidelines that will help you plan a dependable and developer-friendly content management system (CMS) project and deliver a consistent, high-quality user experience. |
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Architected for Personalization: How Sitecore's coupled architecture enables individualized web experiences
sponsored by SiteCore
| White Paper: | Posted: 02 May 2013
| | Published: | 31 Dec 2012 | |
Summary: | This resource examines the crucial role that content management systems (CMSs) play in delivering a personalized customer experience, and outlines key factors that your organization should consider in order to make the CMS selection process a success. |
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