Sponsored Links



Enterprise Java Research Library
Business of Information Technology  >  Business Processes  >  
Customer Service
MORE SPECIFIC TOPICS:  Customer Satisfaction |  Customer Self-Service |  Web-Based Self-Service
SEE: Related Topics
Most Popular Customer Service Reports

MapXtreme Java v4.8.1

sponsored by MapInfo Corporation

MapXTreme Java Edition Data Sheet

sponsored by MapInfo Corporation

The 2007 ERP in Manufacturing Benchmark Report

sponsored by Epicor Software Corporation
 All   White Papers   Multimedia   IT Downloads   Products   Companies 
Limit Results:
Sort by:

Meeting Tomorrow's Internet Performance Requirements


This white paper discusses how the customer experience can be improved through Service Level Management (SLM). Discover the steps necessary for better defining the processes, IT roles and organizational structures needed to create essential standards.
sponsored by Keynote Systems
1 - 15 of 176 Matches

Speed Response Times - Reduce Costs: Convert Documents into Easily Managed Electronic Assets

PRODUCT LITERATURE:   Posted: 10 Oct 2008 | Published: 10 Oct 2008
With Premiere Global Services' Enterprise Document Solutions, key document delivery processes are automated, so your valuable resources can stay focused on your core business.
Get This Now
 by Premiere Global Services


Voice of the Customer: Text Analytics for the Responsive Enterprise

WHITE PAPER:   Posted: 08 Oct 2008 | Published: 08 Oct 2008
VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands.
Get This Now
 by IBM


ITIL, the IT Service Catalog, and Service Level Management

WEBCAST:   Posted: 07 Oct 2008 | Premiered: Available On Demand
This webinar will give you practical guidance on how an IT organization could better serve its customers. Learn how to define and standardize your services with a Service Catalog and set customer expectations through Service Level Management (SLM)...
Get This Now
 by newScale, Inc.


Podcast - How to Produce an Actionable IT Service Catalog

PODCAST:   Posted: 07 Oct 2008 | Premiered: 07 Oct 2008
The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is...
Get This Now
 by newScale, Inc.


Planning for Seasonal Orders: Coping with Seasonality, Promotions and Other "Events" in Customer Driven Supply Chains

WHITE PAPER:   Posted: 07 Oct 2008 | Published: 07 Oct 2008
This white paper discusses the challenges of managing seasonal demand in detail and provides solutions to effectively manage expected and unexpected peaks or dips in demand.
Get This Now
 by CDC Software - Ross Enterprise


Rising to the Next Level of Growth: How Best-in-class Food Manufacturers Perfect Order Performance

WHITE PAPER:   Posted: 07 Oct 2008 | Published: 07 Oct 2008
This paper explains how business applications and automation will enable to meet customer's expectations of receiving fresh goods with the greatest shelf life possible, provide goods of the highest safety and quality and help to business grow.
Get This Now
 by CDC Software - Ross Enterprise


Making a Science of Search: Informatica Helps Elsevier Reinvent

CASE STUDY:   Posted: 07 Oct 2008 | Published: 07 Oct 2008
Elsevier relies on Informatica® Identity Resolution™ to automate the task of searching and matching international addresses in its sales information system to provide this single view of its customers.
Get This Now
 by Informatica


How Can I Deliver Exceptional Support to My Multi-Services Customers?

PRODUCT LITERATURE:   Posted: 06 Oct 2008 | Published: 04 Oct 2008
CA IT Management solutions can help to retain and grow existing customers by providing exceptional customer support in all aspects of your business.
Get This Now
 by CA


Three Improvements You Can Make Right Now to Enhance Your Customer's Experience.

WHITE PAPER:   Posted: 06 Oct 2008 | Published: 03 Oct 2008
Cisco Secure Network Foundation and Cisco Unified Communications products are the initial building blocks for providing employees and vendors with secure network connectivity from any location.
Get This Now
 by Cisco Systems, Inc.


Products and Services: ERP for Importers, Manufacturers and Distributors

PRODUCT LITERATURE:   Posted: 02 Oct 2008 | Published: 19 Jun 2008
Xperia is a leading provider of enterprise software solutions, applications and services that enable businesses to maintain a competitive advantage and deliver operational efficiencies that produce bottom line results.
Get This Now
 by Xperia


SAVO Never Sell Alone™

SOFTWARE DEMO:   Posted: 29 Sep 2008 | Published: 27 Sep 2008
Savo has been helping companies big and small across all industries to have better conversation between sellers and buyers.
Get This Now
 by SAVO Group


Drive Sales Performance: Keys to preparing your reps for today's sale environment

WEBCAST:   Posted: 26 Sep 2008 | Premiered: Available On Demand
View this Webcast and learn how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep.
Get This Now
 by SAVO Group


Improving Service in Volatile Markets

WHITE PAPER:   Posted: 26 Sep 2008 | Published: 26 Sep 2008
To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes. This white paper demonstrates techniques for doing so.
Get This Now
 by Microsoft Dynamics


Improve Customer Service, Call Metrics and Reduce Support Costs Using a Remote Technical Support Solution

CASE STUDY:   Posted: 26 Sep 2008 | Published: 26 Sep 2008
In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global's remote technical support solution. Learn more about NTR support.
Get This Now
 by NTR Global


Build a New Business Model Using a Remote Support Solution

CASE STUDY:   Posted: 26 Sep 2008 | Published: 26 Sep 2008
In this case study, Northbrook Consulting wanted their remote support solution to include multiple session capabilities. Learn how NTR's Remote Support was their solution.
Get This Now
 by NTR Global


1 - 15 of 176 Matches

Search the Library
Find white papers, case studies and product literature on Java and related topics.
 

Search Help | Advanced Search

What's Popular
Free KnowledgeAlerts!
Sign up for free customized KnowledgeAlert! newsletters that deliver the latest White Papers, Webcasts, Case Studies, Product Info on:
Customer Service





Library Home | Advertise with Us | Partner with Us
 
Powered by Bitpipe
 
Enterprise Java Research Library Copyright © 1998-2005 Bitpipe, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.
webmaster@techtarget.com

News | Blogs | Discussions | Tech talks | Patterns | Reviews | White Papers | Downloads | Articles | Media kit | About
All Content Copyright ©2007 TheServerSide Privacy Policy
Site Map