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PRODUCT LITERATURE: Posted: 10 Oct 2008 | Published: 10 Oct 2008
With Premiere Global Services' Enterprise Document Solutions, key document delivery processes are automated, so your valuable resources can stay focused on your core business.
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by Premiere Global Services 
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WHITE PAPER: Posted: 08 Oct 2008 | Published: 08 Oct 2008
VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands.
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by IBM 
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WEBCAST: Posted: 07 Oct 2008 | Premiered: Available On Demand
This webinar will give you practical guidance on how an IT organization could better serve its customers. Learn how to define and standardize your services with a Service Catalog and set customer expectations through Service Level Management (SLM)...
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by newScale, Inc. 
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PODCAST: Posted: 07 Oct 2008 | Premiered: 07 Oct 2008
The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is...
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by newScale, Inc.
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WHITE PAPER: Posted: 07 Oct 2008 | Published: 07 Oct 2008
This white paper discusses the challenges of managing seasonal demand in detail and provides solutions to effectively manage expected and unexpected peaks or dips in demand.
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by CDC Software - Ross Enterprise 
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WHITE PAPER: Posted: 07 Oct 2008 | Published: 07 Oct 2008
This paper explains how business applications and automation will enable to meet customer's expectations of receiving fresh goods with the greatest shelf life possible, provide goods of the highest safety and quality and help to business grow.
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by CDC Software - Ross Enterprise
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CASE STUDY: Posted: 07 Oct 2008 | Published: 07 Oct 2008
Elsevier relies on Informatica® Identity Resolution™ to automate the task of searching and matching international addresses in its sales information system to provide this single view of its customers.
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by Informatica 
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PRODUCT LITERATURE: Posted: 06 Oct 2008 | Published: 04 Oct 2008
CA IT Management solutions can help to retain and grow existing customers by providing exceptional customer support in all aspects of your business.
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by CA 
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WHITE PAPER: Posted: 06 Oct 2008 | Published: 03 Oct 2008
Cisco Secure Network Foundation and Cisco Unified Communications products are the initial building blocks for providing employees and vendors with secure network connectivity from any location.
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by Cisco Systems, Inc. 
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PRODUCT LITERATURE: Posted: 02 Oct 2008 | Published: 19 Jun 2008
Xperia is a leading provider of enterprise software solutions, applications and services that enable businesses to maintain a competitive advantage and deliver operational efficiencies that produce bottom line results.
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by Xperia 
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SOFTWARE DEMO: Posted: 29 Sep 2008 | Published: 27 Sep 2008
Savo has been helping companies big and small across all industries to have better conversation between sellers and buyers.
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by SAVO Group 
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WEBCAST: Posted: 26 Sep 2008 | Premiered: Available On Demand
View this Webcast and learn how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep.
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by SAVO Group
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WHITE PAPER: Posted: 26 Sep 2008 | Published: 26 Sep 2008
To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes. This white paper demonstrates techniques for doing so.
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by Microsoft Dynamics 
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CASE STUDY: Posted: 26 Sep 2008 | Published: 26 Sep 2008
In this case study, Illumen improved its customer service, call metrics and reduced its support costs by using NTR global's remote technical support solution. Learn more about NTR support.
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by NTR Global 
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CASE STUDY: Posted: 26 Sep 2008 | Published: 26 Sep 2008
In this case study, Northbrook Consulting wanted their remote support solution to include multiple session capabilities. Learn how NTR's Remote Support was their solution.
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by NTR Global
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