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FACILITY OPERATIONS: Prepared, Disciplined, and Consistent for Maximum Uptime and Exceptional Performance
sponsored by Quality Technology Services
 | White Paper: | Posted: 07 May 2013
| | Published: | 07 May 2013 | |
Summary: | Don't overlook one of your most crucial data center resources – the people. This resource offers details about a facility operations certification program designed to help you ensure prepared, disciplined and consistent data center operations. | 
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Transcript: The Changing Role of the CIO
sponsored by Hewlett-Packard Company
| Presentation Transcript: | Posted: 02 Apr 2013
| | Published: | 02 Apr 2013 | |
Summary: | This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. |
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ITSM classroom: How to run IT as a business
sponsored by SearchCIO.com
 | Virtual Seminar: | Posted: 08 Mar 2013
| | Premiered: | 11 Mar 2013 | |
Summary: | In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view. |
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Gartner Enterprise Architecture Summit 2013
sponsored by Gartner
| Brochure: | Posted: 13 Feb 2013
| | Published: | 14 May 2013 | |
Summary: | Gartner predicts that by 2020 enterprise architecture (EA) will become an integral part of business and IT strategic planning. Do you know how to truly benefit from EA? Attend the 2013 Gartner EA Summit on May 14th and 15th to learn tips on how to get real business value out of EA. |
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The Value of ITIL® Certification
sponsored by Global Knowledge
| White Paper: | Posted: 05 Feb 2013
| | Published: | 05 Feb 2013 | |
Summary: | This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment. |
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15 Top Paying Certifications for 2013
sponsored by Global Knowledge
| White Paper: | Posted: 05 Feb 2013
| | Published: | 05 Feb 2013 | |
Summary: | This resource takes an in-depth look at the 15 most important certifications for IT professionals today. Read now to learn what you'll need to do in order to maximize your earning potential through these top-paying certifications. Find out which one came out on top. |
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CW Special Report on Oracle
sponsored by ComputerWeekly.com
| White Paper: | Posted: 01 Feb 2013
| | Published: | 01 Feb 2012 | |
Summary: | This special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy. |
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Customer Case Study Super Group
sponsored by Cherwell
| Case Study: | Posted: 25 Jan 2013
| | Published: | 24 Jan 2013 | |
Summary: | Frustrated with their current IT service desk, Super Group, a broad-based supply chain management business, was on the lookout for a system that provided ITIL out-of-the-box, could be adopted and modified to meet changing business needs, and was cost effective and efficient. Read this case study to find out where they turned. |
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Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations
sponsored by Cherwell
| White Paper: | Posted: 24 Jan 2013
| | Published: | 24 Jan 2013 | |
Summary: | This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution. |
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Customer Case Study First Rate
sponsored by Cherwell
| Case Study: | Posted: 24 Jan 2013
| | Published: | 24 Jan 2013 | |
Summary: | This brief case study demonstrates how First rate Exchange aved time and resources with out-of-the-box configuration of key ITIL processes made for a quick and easy implementation, enabling easy development of new functionality by all authorized members of the IT team. |
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Empowering People on the Move - The Delivery of tomorrow's Business Services
sponsored by Cherwell
| White Paper: | Posted: 24 Jan 2013
| | Published: | 24 Jan 2013 | |
Summary: | This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit. |
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CIO Challenges: The Best Defense is a Good Offense
sponsored by ORACLE APAC
| White Paper: | Posted: 19 Dec 2012
| | Published: | 19 Dec 2012 | |
Summary: | Read this white paper to learn how CIOs are building a foundation for a much more agile business that holds the potential for working in a more flexible way and enabling faster innovation by actively evaluating and experimenting with newer technologies. |
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The Intelligent Enterprise: Creating a culture of speedy and efficient decision-making
sponsored by Oracle Corporation UK Ltd
| White Paper: | Posted: 11 Dec 2012
| | Published: | 15 Nov 2011 | |
Summary: | How does your company compare to others when it comes to making smart business decisions? Read this paper on the survey of about 200 senior executives and CIOs from across industries to learn where you are ahead or behind your competitors in data-driven decision-making. |
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eGuide: Top Factors of Cloud Adoption
sponsored by CA Technologies.
| eGuide: | Posted: 27 Feb 2013
| | Published: | 27 Feb 2013 | |
Summary: | Access this cloud adoption e-guide to learn how the cloud is shifting roles and responsibilities within the IT department as well as the top factors driving IT pros to the cloud today. |
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Creating an effective ‘big data’ analytics program
sponsored by Hewlett-Packard Company
| eGuide: | Posted: 25 Jan 2013
| | Published: | 25 Jan 2013 | |
Summary: | You know you need a real-time business intelligence (BI) and analytics strategy, but the proliferation of business data has made real-time intelligence projects too complicated. Read this e-guide to learn the first 5 steps to crafting a big data analytics program and uncover possible challenges you could face and tips on how to avoid them. |
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