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WEBCAST: Posted: 06 Jan 2009 | Premiered: Available On Demand
This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
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by Numara Software 
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ASSESSMENT TOOL: Posted: 06 Jan 2009 | Published: 06 Jan 2009
Your voice is instrumental in helping to define the creation and development of the products and services you use daily. This online survey is for IT pros to share their opinions on key tech products and industry trends.
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by ZoomPanel 
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DATA SHEET: Posted: 18 Dec 2008 | Published: 18 Dec 2008
As companies look for ways to drive down costs and gain a competitive edge, many choose the expert Hyperion service provided by Oracle Advanced Customer Services.
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by Oracle Corporation 
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TRIAL SOFTWARE: Posted: 18 Dec 2008 | Published: 18 Dec 2008
Tired of a business intelligence tool that requires too much IT support? What powerful and intuitive analytics without paying a fortune? SiSense Prism provides an ad hoc analytics and reporting solution that requires no IT support, programming...
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by SiSense Ltd. 
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WHITE PAPER: Posted: 16 Dec 2008 | Published: 15 Dec 2008
Advanced MarketPlace is a market leader and trusted advisor in IT Infrastructure Management Consulting with over a decade of experience in transforming client business environments.
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by Hewlett-Packard Company 
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WHITE PAPER: Posted: 16 Dec 2008 | Published: 16 Dec 2008
This white paper outlines what you need to know to navigate the stormy waters of outsourcing agreement negotiation to arrive safely at harbor with a deal that works.
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by Infocrossing, A Wipro Company 
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WHITE PAPER: Posted: 11 Dec 2008 | Published: 11 Dec 2008
IBM solutions are carefully designed to support PCI compliance efforts and other security needs by providing centralized security access monitoring and management, detailed auditing, reporting and security management across multiple environments.
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by Logicalis 
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WHITE PAPER: Posted: 11 Dec 2008 | Published: 11 Dec 2008
This paper describes the ways that organizations can leverage strategic thinking and IBM offerings to help establish a robust platform for compliance initiatives.
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by Logicalis
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 10 Dec 2008
Investigating the critical need of operational excellence in challenging economic times, this CIO2CIO research brief provides an analysis of how IT leaders can play a critical role in delivering value to an organization by committing to excellence.
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by Oracle Corporation
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 10 Dec 2008
As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
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by Global Knowledge 
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 10 Dec 2008
This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
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by Global Knowledge
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 01 Jan 2006
This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
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by Global Knowledge
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PRODUCT LITERATURE: Posted: 09 Dec 2008 | Published: 09 Dec 2008
HP ServiceCenter is a consolidated suite of IT Service Management (ITSM) applications - all of which are closely aligned with IT Infrastructure Library (ITIL) best practices.
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by Hewlett-Packard Company
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WEBCAST: Posted: 01 Dec 2008 | Premiered: Available On Demand
In this webcast you will learn how Mission Critical & Proactive Services help you improve availability, reduce risk and increase service management.
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by Hewlett-Packard Company
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WHITE PAPER: Posted: 01 Dec 2008 | Published: 26 Nov 2008
This white paper describes steps IT executives must take to manage an IT service management (ITSM) implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering.
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by Hewlett-Packard Company
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