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PRODUCT LITERATURE: Posted: 20 Nov 2009 | Published: 20 Nov 2009
CA Virtualization Management solutions provide integrated end-to-end management, business-driven automation and security. As such, CA facilitates virtualization's promise of cost reduction and efficiency gains through consolidation, standardization and lower energy consumption, which drive better business outcomes.
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by CA 
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WHITE PAPER: Posted: 19 Nov 2009 | Published: 19 Oct 2009
Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story.
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by CA
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EGUIDE: Posted: 13 Nov 2009 | Published: 13 Nov 2009
Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more.
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by Alcatel-Lucent 
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BROCHURE: Posted: 12 Nov 2009 | Published: 25 Jun 2009
This brochure shows how IBM Service Management combines industry-leading software, hardware and services to deliver solutions that help today's organizations transform assets and infrastructure into smarter services and products that deliver greater business value.
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by IBM 
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WEBCAST: Posted: 12 Nov 2009 | Premiered: Available On Demand
In this webcast, Sharon Taylor, Chief Architect of ITIL V3, shares her tips for building a Service Catalog. Sharon gives practical advice on setting up a Service Catalog as well as the associated challenges and benefits.
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by Axios Systems 
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WEBCAST: Posted: 12 Nov 2009 | Premieres: 16 Dec 2009, 12:00 EST (17:00 GMT)
Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.
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by CA
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WEBCAST: Posted: 05 Nov 2009 | Premiered: Available On Demand
This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments.
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by Nimsoft, Inc. 
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CASE STUDY: Posted: 04 Nov 2009 | Published: 04 Nov 2009
Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
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by Nimsoft, Inc.
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WHITE PAPER: Posted: 30 Oct 2009 | Published: 30 Oct 2009
IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals.
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by SAP AG 
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WHITE PAPER: Posted: 29 Oct 2009 | Published: 10 Mar 2009
Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership.
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by SAP AG
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WEBCAST: Posted: 28 Oct 2009 | Premiered: Available On Demand
User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.
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by Surgient 
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DATA SHEET: Posted: 27 Oct 2009 | Published: 27 Oct 2009
Despite flat and even shrinking IT budgets, the demand for complex services and
infrastructure to support business initiatives continues to increase. The Surgient Virtual Automation Platform™ streamlines the administration of infrastructure delivery.
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by Surgient
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WHITE PAPER: Posted: 26 Oct 2009 | Published: 08 Feb 2008
The SAP® Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment.
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by SAP AG
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CASE STUDY: Posted: 15 Oct 2009 | Published: 09 May 2008
Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel® Core™ 2 Processor with vPro™ technology which it believed could meet its desktop platform manageability challenge.
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by Intel Technology Provider 
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WHITE PAPER: Posted: 15 Oct 2009 | Published: 01 Mar 2009
The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
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by Dell and Symantec 
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