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DATA SHEET: Posted: 04 May 2009 | Published: 01 May 2009
This whitepaper details how predictive analysis can help your business. We give you 10 really good reasons on how predictive analytics help you make better, faster decisions, giving your organization a significant competitive advantage in the technology sector.
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by SPSS Inc. Worldwide Headquarters 
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WHITE PAPER: Posted: 17 Jun 2009 | Published: 17 Jun 2009
Every organization faces its own unique challenges in getting the job done. But at the end of the day, it all comes down to increasing revenue while decreasing expenses. See how Business Objects reporting solutions allow you to do just that.
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by SAP BusinessObjects 
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CASE STUDY: Posted: 10 Sep 2009 | Published: 14 Apr 2008
The goal of South African Tourism's global employees is to increase tourism to the nation to help enhance the nation's economy. To address this issue they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics™ CRM 4.0.
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by Microsoft 
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WHITE PAPER: Posted: 27 Apr 2009 | Published: 27 Apr 2009
Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
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by SAP America Inc 
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WHITE PAPER: Posted: 11 Nov 2009 | Published: 11 Nov 2009
This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.
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by Pivotal CRM, a CDC Software solution 
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EBOOK: Posted: 07 Oct 2009 | Published: 07 Oct 2009
The emergence of Software as a Service-based applications has enabled organizations to get new applications up and running quickly and cheaply, saving resources for mission-critical tasks.
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by SearchCRM 
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CASE STUDY: Posted: 30 Jul 2009 | Published: 30 Jul 2009
The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
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by Microsoft
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EZINE: Posted: 14 Oct 2008 | Published: 11 Oct 2008
In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield.
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by CIO Decisions 
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WHITE PAPER: Posted: 11 Nov 2009 | Published: 11 Nov 2009
This white paper provides everything the CIO and IT team must know to evaluate a CRM system based on the critical business and technical issues that matter to IT directors and chief information and technology officers.
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by Pivotal CRM, a CDC Software solution
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WHITE PAPER: Posted: 23 Jul 2009 | Published: 23 Jul 2009
How can a company ensure that their marketing department's needs are represented when choosing an enterprise-level CRM system? This white paper provides core principles companies can use to help them select a CRM system that each marketing team member feels was built just for them.
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by Pivotal CRM, a CDC Software solution
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CASE STUDY: Posted: 10 Sep 2009 | Published: 21 Apr 2008
Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . .
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by Microsoft
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WHITE PAPER: Posted: 26 Sep 2007 | Published: 01 Sep 2007
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
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by Oracle Corporation 
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WHITE PAPER: Posted: 20 Feb 2009 | Published: 20 Feb 2009
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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by Pivotal CRM, a CDC Software solution
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WEBCAST: Posted: 09 Sep 2009 | Premiered: Available On Demand
View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business.
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by Microsoft
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WEBCAST: Posted: 09 Sep 2009 | Premiered: Available On Demand
In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0.
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by Microsoft
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