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PRODUCT OVERVIEW: Posted: 20 Nov 2009 | Published: 20 Nov 2009
Read this brief paper for specifics about the CA Spectrum Service Assurance product's features and benefits.
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by CA 
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PRESENTATION TRANSCRIPT: Posted: 19 Nov 2009 | Published: 18 Nov 2009
This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
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by Akorri 
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WHITE PAPER: Posted: 17 Nov 2009 | Published: 17 Nov 2009
In this profile you will explore how to maximize future investment returns in more detail and review the key requirements for optimization solutions. You'll then be introduced to the Virtualization Management Maturity Model, an assessment and planning guide for achieving greater operational efficiency at any stage of virtualization.
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by Hyper9, Inc. 
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WEBCAST: Posted: 13 Nov 2009 | Premiered: Available On Demand
In this webcast, discover how to achieve greater virtualization maturity, from clearer visibility to higher service levels in your VMware environment. Learn how to identify where your company fits in the virtualization maturity model and find virtualization tools that enable optimal IT performance.
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by Hyper9, Inc.
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WEBCAST: Posted: 12 Nov 2009 | Premiered: Available On Demand
In this webcast, Sharon Taylor, Chief Architect of ITIL V3, shares her tips for building a Service Catalog. Sharon gives practical advice on setting up a Service Catalog as well as the associated challenges and benefits.
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by Axios Systems 
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CASE STUDY: Posted: 11 Nov 2009 | Published: 01 May 2009
Ingersoll Rand is a global diversified industrial firm. Ingersoll Rand contracted with Microsoft to standardize desktops, improve infrastructure, and optimize the IT platform resulting in lower IT costs, better agility and increased service levels.
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by Microsoft 
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CASE STUDY: Posted: 04 Nov 2009 | Published: 04 Nov 2009
Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
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by Nimsoft, Inc. 
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WHITE PAPER: Posted: 04 Nov 2009 | Published: 04 Nov 2009
For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.
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by Nimsoft, Inc.
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WEBCAST: Posted: 03 Nov 2009 | Premiered: Available On Demand
This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
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by Akorri
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WHITE PAPER: Posted: 03 Nov 2009 | Published: 03 Nov 2009
To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.
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by BMC Software, Inc 
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WEBCAST: Posted: 28 Oct 2009 | Premiered: Available On Demand
User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.
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by Surgient 
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ANALYST REPORT: Posted: 26 Oct 2009 | Published: 01 Sep 2009
Never has operational responsiveness, the pursuit of how continually and quickly to deliver maximum value to customers while deriving maximum profitability, been nearer the top of the business agenda. As this paper will demonstrate, harnessing business events, smart interpretation & fast response are definite objectives, and the need is immediate.
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by Progress Software 
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WHITE PAPER: Posted: 08 Oct 2009 | Published: 08 Oct 2009
In this Handbook, you'll learn how Mobile User Management has emerged as the
most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
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by BoxTone 
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WHITE PAPER: Posted: 17 Sep 2009 | Published: 17 Sep 2009
Use Event Monitors to create an event-driven schedule for your enterprise using system events on your Windows, UNIX, and Linux servers to launch reactive jobs through Robot/SCHEDULE.
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by Help/Systems 
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WHITE PAPER: Posted: 11 Sep 2009 | Published: 10 Nov 2008
Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA?oriented management approach.
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by Dorado Software 
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