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VNTT creates climate of business innovation with IBM cloud solution
sponsored by IBM
 | Case Study: | Posted: 06 May 2013
| | Published: | 06 May 2013 | |
Summary: | Follow one organization as they launch their cloud service platform built on the latest IBM system software and blade servers for cost-effective, efficient delivery of cloud services. | 
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Be a multi-sourced IT services broker
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 01 May 2013
| | Published: | 01 May 2013 | |
Summary: | The short-term gains of ad hoc cloud adoption can quickly lead to long-term service integration and management pains without a well-developed cloud deployment plan. Review this essential resource to help guide you when designing your cloud service strategy. |
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3 Common Pitfalls to SLM—And How to Avoid Them
sponsored by CA Nimsoft
| White Paper: | Posted: 05 Mar 2013
| | Published: | 05 Mar 2013 | |
Summary: | Access this essential resource to uncover the three major pitfalls in service level management and detailed advice for avoiding these roadblocks when deploying and managing your cloud services. |
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Be a multi-sourced IT services broker
sponsored by Hewlett-Packard Company
| White Paper: | Posted: 28 Feb 2013
| | Published: | 28 Feb 2013 | |
Summary: | Access this white paper to learn about an advanced service integration and management (SIAM) model that can help reduce the costs and complexities of global multi-supplier IT environments. Discover key advice for becoming a successful IT service broker. |
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Database as a Service: Reference Architecture - An Overview
sponsored by ORACLE APAC
| White Paper: | Posted: 28 Feb 2013
| | Published: | 30 Sep 2011 | |
Summary: | This resource introduces and defines the concept of Database as a Service (DBaaS). Inside, discover how this approach to database delivery can help you reduce costs, improve service levels, and more. |
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CA Nimsoft Monitor for servers
sponsored by CA Nimsoft
| White Paper: | Posted: 28 Feb 2013
| | Published: | 28 Feb 2013 | |
Summary: | Learn more about an advanced server monitoring tool that provides a complete view of your core server resources in a single, easy-to-use console. Learn more about how this next-gen platform enables centralized management of remote processes and services for a wide variety of server configurations. |
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Maximising automation and the industrialisation of IT
sponsored by ComputerWeekly.com
| Analyst Report: | Posted: 18 Feb 2013
| | Published: | 05 Dec 2012 | |
Summary: | This report from analysts Bob Tarzey and Clive Longbottom makes the case for automation in IT operations management. |
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Software Education Series Part One: A Guide to Service Catalogues
sponsored by Cherwell
| White Paper: | Posted: 25 Jan 2013
| | Published: | 23 Jan 2013 | |
Summary: | This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well. |
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7 Stages of IT Monitoring Grief
sponsored by Zenoss, Inc.
| White Paper: | Posted: 18 Jan 2013
| | Published: | 18 Jan 2013 | |
Summary: | Download this eBook to find out where you are in the 7 Stages of IT Monitoring Grief and how you can put a stop to the endless cycle of the IT monitoring challenge. |
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Gartner: Best practices for I&O for cloud-readiness
sponsored by ComputerWeekly.com
| Analyst Brief: | Posted: 14 Jan 2013
| | Published: | 14 Jan 2013 | |
Summary: | Gartner analysts explain how Infrastructure and Operations (I&O) teams can best prepare for the cloud. |
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Best Practices for Agile Change and Release Management
sponsored by SERENA Software, Inc.
| White Paper: | Posted: 29 Nov 2012
| | Published: | 29 Nov 2012 | |
Summary: | In order for businesses to remain competitive, they have to deliver innovative applications and service that surpass their competitors and are often the representation of their business. View this resource to learn how you can streamline processes for both your development and operations teams. |
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Enjoy a secure, reliable, lower-cost server environment with Server Management Services
sponsored by Hewlett-Packard Limited
| White Paper: | Posted: 16 Nov 2012
| | Published: | 31 Aug 2012 | |
Summary: | Access this exclusive resource to learn how this new approach to service management will improve productivity and uptime while lowering server costs. |
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Energizing your return on data investment - SOA as architecture for integration and infrastructure (Presentation Transcript)
sponsored by MuleSoft
| Presentation Transcript: | Posted: 15 Nov 2012
| | Published: | 15 Nov 2012 | |
Summary: | Read this transcript of internationally recognized service-oriented architecture (SOA) expert and thought leader, best-selling author of Enterprise Application Integration, and CTO and founder of the cloud consulting firm Blue Mountain Labs, David Linthicum's presentation on SOA as the single most valuable architectural basis for the cloud. |
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SysAid IT Success Story: LG Electronics, Canada
sponsored by SysAid Technologies Ltd
| Case Study: | Posted: 06 Sep 2012
| | Published: | 06 Sep 2012 | |
Summary: | This case study examines how LG Electronics deployed a new helpdesk solution that allowed them to manage, monitor, and prioritize all of their IT tasks on one powerful platform. |
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Transforming Operations Management Through Service Assurance with EMC - Vendor Webcast
sponsored by EMC Corporation
 | Webcast: | Posted: 30 Aug 2012
| | Premiered: | Aug 30, 2012 | |
Summary: | This video describes the key capabilities of service assurance and how it can help your organization transform your operational management and ensure the availability and performance of your business applications and services. |
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