Service Level Management White Papers, Videos, Webcasts, Podcasts and Case Studies

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Assessing The Benefits Of Application Delivery Optimization Solutions
sponsored by CA Technologies.
eGuide: | Posted: 24 Jul 2014
Published:24 Jul 2014
Summary:This expert e-guide explores the benefits of application delivery optimization solutions, and how meeting your service-level agreement is the key component of achieving optimization.
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CA Technologies.

Change is in the Forecast for ITSM
sponsored by FrontRange Solutions Inc.
Video: | Posted: 23 Jul 2014
Premiered:30 Jan 2014
Summary:Discover the future of ITSM and unifying service and client management into one application portfolio.
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FrontRange Solutions Inc.

How FrontRange Stands Out From the Crowd
sponsored by FrontRange Solutions Inc.
Video: | Posted: 23 Jul 2014
Premiered:30 Jan 2014
Summary:Discover a FrontRange solution that takes pride in flexibility and automation, as well as a complete offering. Watch now to learn how FrontRange provides a complete offer, and follows the evolution of the trend unifying service and client management.
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FrontRange Solutions Inc.

How is the "IT" in ITSM disappearing?
sponsored by FrontRange Solutions Inc.
Video: | Posted: 22 Jul 2014
Premiered:30 Jan 2014
Summary:Why is the IT in ITSM disappearing before our eyes? Jonathan Temple, President and CEO of FrontRange, introduces a solution that paves the way for automation with service management to work across the enterprise.
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FrontRange Solutions Inc.

The Rise of EMM Integrationi in the Mobile World
sponsored by FrontRange Solutions Inc.
Video: | Posted: 22 Jul 2014
Premiered:30 Jan 2014
Summary:Learn about the impact of EMM integration, as well as how mobility and the security desk affect every enterprise in this world.
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FrontRange Solutions Inc.

The Future of the Service Desk Management
sponsored by FrontRange Solutions Inc.
Video: | Posted: 22 Jul 2014
Premiered:30 Jan 2014
Summary:In this video, discover where we will be in 5 years in terms of modern service desk management. Watch now to learn why customers are going to demand an efficient solution in service desk management.
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FrontRange Solutions Inc.

Case Study University of North Texas
sponsored by FrontRange Solutions Inc.
White Paper: | Posted: 21 Jul 2014
Published:21 Jul 2014
Summary:This white paper introduces an ITSM solution that utilises the cloud, and eliminates the pain points of traditional infrastructure management.
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FrontRange Solutions Inc.

University of North Texas System Debuts IT Shared Services in the Cloud
sponsored by FrontRange Solutions Inc.
White Paper: | Posted: 18 Jul 2014
Published:18 Jul 2014
Summary:This white paper introduces an ITSM solution that utilises the cloud, and  eliminates traditional infrastructure management pain points.
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FrontRange Solutions Inc.

IT Services Co. Moves to the Cloud, Transforms Service Delivery
sponsored by Hewlett-Packard Company
Case Study: | Posted: 09 Jun 2014
Published:31 Aug 2012
Summary:NNIT, a Danish IT services provider, wanted to lower operating costs, automate processes, and create new value-added services. While traditionally the go-to for these goals is outsourcing, NNIT had other ideas. View this brief case study to learn why NNIT chose a cloud environment over outsourcing to a lower-cost environment.
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Hewlett-Packard Company

New Revenue and Profit Opportunities for Service Providers
sponsored by N-able Technologies
White Paper: | Posted: 26 Feb 2014
Published:26 Feb 2014
Summary:This white paper outlines the trends driving global demand for managed services and why becoming a managed service provider (MSP) can help your business strategy.
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N-able Technologies

CW Special Report on CA Technologies
sponsored by ComputerWeekly.com
Essential Guide: | Posted: 10 Feb 2014
Published:10 Feb 2014
Summary:This 9 page special independent report from Computer Weekly, updated for 2014, gives you the facts on CA, its strategy, products and services and financial performance.
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ComputerWeekly.com

Gartner: Time to rethink backup procedures
sponsored by ComputerWeekly.com
Analyst Brief: | Posted: 04 Feb 2014
Published:04 Feb 2014
Summary:IT leaders and storage managers can realise cost savings and improve their use of backup infrastructure by rethinking their back-up procedures, says Gartner analyst Dave Russell.
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ComputerWeekly.com

Gartner: What CIOs should know about cloud‑based customer service
sponsored by ComputerWeekly.com
Analyst Brief: | Posted: 25 Nov 2013
Published:25 Nov 2013
Summary:IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner.
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ComputerWeekly.com

Meeting Tomorrow's Internet Performance Requirements
sponsored by Keynote Systems
White Paper: | Posted: 24 Jul 2014
Published:01 Mar 2007
Summary:Few businesses can operate effectively today without an online presence. Web-based applications provide essential links with customers, partners, and employees. Service Level Management (SLM) is one way of managing the customer experience ...
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Keynote Systems

CA Business Service Insight for Service Level Management
sponsored by CA Technologies.
White Paper: | Posted: 15 Nov 2013
Published:18 Nov 2011
Summary:This white paper details an automated service level management solution that will save on cost and improve customer relations.
Get This Now
CA Technologies.

1 - 15 of 155 Matches


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