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WHITE PAPER: Posted: 09 Sep 2009 | Published: 18 Jun 2008
This paper presents an overview of strategies and practices for governing the transformation to, and the evolution of, SOA.
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by Oracle Corporation 
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WHITE PAPER: Posted: 18 Jun 2009 | Published: 15 Jun 2009
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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by BMC Software, Inc 
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SEE: 