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ASSESSMENT TOOL: Posted: 06 Jan 2009 | Published: 06 Jan 2009
Your voice is instrumental in helping to define the creation and development of the products and services you use daily. This online survey is for IT pros to share their opinions on key tech products and industry trends.
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by ZoomPanel 
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WHITE PAPER: Posted: 13 Nov 2008 | Published: 13 Nov 2008
Read this paper to see the research and to learn the eight steps that Forrester recommends for customer experience executives in this environment in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.
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by Avaya Inc. 
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CASE STUDY: Posted: 10 Sep 2008 | Published: 05 Sep 2008
The 2000 decennial US Census incorporated the powerful online analytical capabilities of SAS, giving the US Census Bureau unprecedented access to microdata and summary information from its count of America's more than 280 million inhabitants.
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by SAS Institute Inc. 
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WHITE PAPER: Posted: 10 Aug 2008 | Published: 01 Feb 2008
The market for business intelligence platforms is moving away from a position dominated by pure-play vendors. This paper discusses why this is being driven by a trend for consolidation, from several large application and software infrastructure vendors.
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by QlikTech, Inc. 
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WHITE PAPER: Posted: 10 Jul 2008 | Published: 01 Jul 2008
This Asset Management Operations and Compensation Survey conducted by Advent Users Group and Advent Software was taken by over one hundred investment firms. Technology, operations and compensation were the three key areas covered in the survey.
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by Advent Software, Inc 
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JOURNAL ARTICLE: Posted: 23 Apr 2008 | Published: 01 Apr 2008
The midrange array category for the Diogenes Labs?????????????????????????????????????????????????????????????Storage magazine Quality Awards appears to be fertile turf for underdogs.
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by Storage Magazine 
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JOURNAL ARTICLE: Posted: 13 Apr 2008 | Published: 01 Apr 2008
Information Security and SearchSecurity.com presented more than 1,600 readers with some 360 security products, divided into 18 categories, three categories which failed to draw sufficient reader response are covered in market articles.
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by Information Security Magazine 
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JOURNAL ARTICLE: Posted: 26 Mar 2008 | Published: 01 Mar 2008
Despite their mechanical components, the reliability of tape libraries ranks high among Quality Awards survey respondents.
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by Storage Magazine
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WHITE PAPER: Posted: 25 Mar 2008 | Published: 01 Jan 2007
This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
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by Genesys 
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WHITE PAPER: Posted: 24 Mar 2008 | Published: 01 Mar 2008
Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
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by Genesys
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JOURNAL ARTICLE: Posted: 14 Feb 2008 | Published: 01 Feb 2008
According to the Information Security/ SearchSecurity.com Priorities 2008 survey, you'll be spending more time on...well, you name it.
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by Information Security Magazine
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JOURNAL ARTICLE: Posted: 14 Feb 2008 | Published: 01 Feb 2008
Information security professionals face challenges galore in 2008.
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by Information Security Magazine
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JOURNAL ARTICLE: Posted: 14 Nov 2007 | Published: 01 Nov 2007
Our exclusive 2007 storage salary survey tells you where the highest paying jobs are and what type of storage pros companies are looking to hire.
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by Storage Magazine
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JOURNAL ARTICLE: Posted: 12 Nov 2007 | Published: 01 Nov 2007
Rows of flashing slot machines buzz throughout Viejas Enterprises' tribal casino. An outdoor arena erupts with light and sound as entertainers such as country singer Randy Travis and comedian Bill Cosby take the stage.
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by CIO Decisions 
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JOURNAL ARTICLE: Posted: 18 Oct 2007 | Published: 01 Oct 2007
The fall 2007 edition of Storage magazine's exclusive Purchasing Intentions survey reveals some subtle changes in storage managers' buying plans as new technologies gain greater consideration.
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by Storage Magazine
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