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WHITE PAPER: Posted: 10 Dec 2008 | Published: 10 Dec 2008
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified â??message store,â? that is accessible from a wide range of different devices.
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by Global Knowledge 
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WHITE PAPER: Posted: 17 Nov 2008 | Published: 17 Nov 2008
This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized
by flux.
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by Alcatel-Lucent 
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WHITE PAPER: Posted: 13 Nov 2008 | Published: 13 Nov 2008
Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment.
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by Avaya Inc. 
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WHITE PAPER: Posted: 13 Nov 2008 | Published: 13 Nov 2008
As companies with aging voice infrastructures face end of life considerations, there has been a tendency to delay migration planning based upon un-examined fears and exaggerated risks associated with the current capabilities of IP Telephony.
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by Avaya Inc.
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PODCAST: Posted: 11 Nov 2008 | Premiered: 05 Nov 2008
This podcast with expert Tom Nolle is designed to help service providers examine the methodology associated with creating optimally profitable services.
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by Alcatel-Lucent
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DATA SHEET: Posted: 06 Nov 2008 | Published: 06 Nov 2008
The T3 is visual collaboration taken to an entirely new level, thousands of details work together to provide a natural forum to speed decision making and make sure everyone is on the same page.
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by TANDBERG 
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VIDEOCAST: Posted: 23 Oct 2008 | Premiered: 23 Oct 2008
This episode features Stuart Benington, Director, Portfolio Marketing and he discusses the differences between service-level and network-level FMC.
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by Tellabs 
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WHITE PAPER: Posted: 14 Oct 2008 | Published: 11 Oct 2008
Read this paper to learn the history and current application of RS-232, a standard that refers to two classes of devices: Data Terminal Equipment and Data Circuit Terminating Equipment.
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by Global Knowledge
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WHITE PAPER: Posted: 08 Oct 2008 | Published: 08 Oct 2008
The adoption of uplift modeling requires operators to embrace fully the use of systematically randomized control groups, and commits them to using sophisticated, modern uplift modeling methods.
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by Portrait Software 
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WHITE PAPER: Posted: 03 Sep 2008 | Published: 29 Aug 2008
This document discusses how a company can integrate Microsoft's Unified Communication (UC) services with their existing telephony system.
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by Dell, Inc. 
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WHITE PAPER: Posted: 07 Aug 2008 | Published: 01 Aug 2008
VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business.
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by Avaya Inc.
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DATA SHEET: Posted: 11 Jul 2008 | Published: 01 Jul 2008
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
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by Teleformix 
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WHITE PAPER: Posted: 01 Jul 2008 | Published: 01 Jun 2008
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
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by Avaya Inc.
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PRODUCT LITERATURE: Posted: 19 Jun 2008 | Published: 01 Jun 2008
Use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business.
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by Sprint 
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WHITE PAPER: Posted: 24 May 2006 | Published: 01 May 2006
Castelle's FaxPress Premier and FaxPress Enterprise fax servers provide an ideal scan in, fax out solution for a variety of copier, scanner and MFP devices.
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by Castelle 
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