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TRIAL SOFTWARE: Posted: 21 Sep 2009 | Published: 18 Sep 2009
VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
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by Velocity Integrations Software, Inc. 
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SEE: 