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Most Popular CRM Reports |
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sponsored by Attivio, Inc.
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sponsored by Pivotal CRM, a CDC Software solution
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sponsored by Informatica
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PODCAST: Posted: 12 Mar 2010 | Premiered: 09 Mar 2010
Today, most marketing offers are easily lost in the large volume of emails we all receive. The big question is: How can you make your emails stand out from the rest? In this podcast, learn steps to developing and implementing a successful email communications strategy that resonates well with your audience.
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by ColdSpark, Inc. 
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WEBCAST: Posted: 24 Feb 2010 | Premiered: Available On Demand
Hear from leading experts in cloud computing to gain real-world insight into how their customers are using cloud computing and achieving new levels of backup, recovery and reliability. In this webinar, learn how you can migrate your apps and data to the cloud in a way that's affordable and reliable.
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by RightScale 
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PODCAST: Posted: 23 Feb 2010 | Premiered: 23 Feb 2010
In this expert podcast, Sheryl Kingstone, director of enterprise research for the Yankee Group, shares best practices for mobile CRM deployments, touching upon BlackBerry and iPhone, and focuses on customer-centric strategies involving mobile CRM.
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by Citrix 
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PODCAST: Posted: 19 Feb 2010 | Premiered: 19 Feb 2010
In this podcast, learn ways to improve customer interactions and customer relations, get tips for learning more about your customers and find out the best ways to improve an organization's overall plan on customer feedback and interaction.
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by ColdSpark, Inc.
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PODCAST: Posted: 15 Feb 2010 | Premiered: 15 Feb 2010
In a recent interview, SearchCRM.com spoke with Eric Zbikowski, co-founder and managing partner at MetricNet, LLC, a provider of performance metrics and scorecards for corporations worldwide to learn tips for measuring call center KPIs without sacrificing call quality.
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by Contactual, Inc. 
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WEBCAST: Posted: 29 Jan 2010 | Premiered: Available On Demand
Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth.
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by inContact 
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WEBCAST: Posted: 20 Nov 2005 | Premiered: Available On Demand
This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.
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by SearchCRM 
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