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WHITE PAPER: Posted: 05 Dec 2008 | Published: 05 Dec 2008
This paper explains steps to avoid some of the pitfalls often encountered when securing a unified communications environment.
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by Microsoft 
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WHITE PAPER: Posted: 13 Nov 2008 | Published: 13 Nov 2008
Written for technology decision makers in midsize companies, renowned IDC analyst Ray Boggs leverages recent research studies to provide fresh insight on the changing midmarket telephony environment.
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by Avaya Inc. 
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WHITE PAPER: Posted: 02 Oct 2008 | Published: 02 Oct 2008
Alcatel-Lucent's innovation engine explores new ideas and opportunities to address environmental concerns while solving business problems.
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by Alcatel-Lucent 
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WHITE PAPER: Posted: 29 Sep 2008 | Published: 27 Sep 2008
This paper discusses the evolution of telework. It discusses how and why it started, its development and evolution, where it is today, where it's going, problems to be addressed, and why it's being adopted by a growing number of employers.
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by Avaya Inc.
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WHITE PAPER: Posted: 01 Jul 2008 | Published: 01 Jun 2008
Advances in technology are undermining the ability to identify the location of a caller dialing 911. This whitepaper looks at the technical issues, the regulatory environment, and the steps that Avaya is taking to address the E911 challenge.
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by Avaya Inc.
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WHITE PAPER: Posted: 01 Jul 2008 | Published: 01 Jul 2008
This white paper demonstrates how to improve incident response management in line with the emerging FEMA guidance and post-Katrina regulations.
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by Avaya Inc.
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WHITE PAPER: Posted: 09 Jun 2008 | Published: 05 Jun 2008
How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications.
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by Avaya Inc.
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WHITE PAPER: Posted: 08 Apr 2008 | Published: 08 Apr 2008
This paper examines the qualities of business agility, the challenges that restrain agility and how leadership, technology, business-critical information and other organizational aspects can improve an organization's agile ability.
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by SkillSoft Corporation 
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WHITE PAPER: Posted: 10 Nov 2006 | Published: 01 Aug 2006
This whitepaper describes how a service availability solution should lay out a method for managing all service delivery components, representing them as a single, unified solution for both operations and the business.
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by CA 
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