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WHITE PAPER: Posted: 06 Jan 2009 | Published: 06 Jan 2009
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
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by Comarch 
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WHITE PAPER: Posted: 06 Jan 2009 | Published: 06 Jan 2009
The goal of the white paper is to present a framework that IT organizations can customize for use in their environment and also the framework highlights that an IT organization must implement in order to continually improve its capabilities.
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by CA 
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WHITE PAPER: Posted: 29 Dec 2008 | Published: 23 Dec 2008
The Siebel Business Process Testing Accelerator from Infosys and HP helps you substantially reduce total cost of ownership (TCO) by cutting down on the test maintenance costs and substantially reducing testing cycle time.
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by Hewlett-Packard Company 
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WHITE PAPER: Posted: 22 Dec 2008 | Published: 19 Dec 2008
Read this white paper to learn about actions that organizations can take to drive security efforts from a business-driven perspective, and how leadership from IBM can help enable success.
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by IBM 
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WHITE PAPER: Posted: 18 Dec 2008 | Published: 18 Dec 2008
Oracle has announced a number of initiatives that highlight its mid-market ambitions, its application integration strategy and --
most of all -- its growing passion for partners.
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by Oracle Corporation 
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WHITE PAPER: Posted: 18 Dec 2008 | Published: 18 Dec 2008
In this report, Gartner analyzes Oracle's and SAP's recent moves with respect to small and midsize business application products and channels and what they mean for company ecosystems.
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by Oracle Corporation
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WHITE PAPER: Posted: 16 Dec 2008 | Published: 16 Dec 2008
Services-oriented storage has the potential to evolve the relationship between storage administrators and business lines from one that today focuses on storage as an impediment to one that emphasizes storage as an enabler of application optimization.
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by Hitachi Data Systems 
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WHITE PAPER: Posted: 16 Dec 2008 | Published: 16 Dec 2008
Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.
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by Portrait Software 
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WHITE PAPER: Posted: 15 Dec 2008 | Published: 15 Dec 2008
This white paper offers insights into why CRM has fallen short in serving customers-and it shows how to start getting CRM right.
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by InQuira Inc 
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WHITE PAPER: Posted: 12 Dec 2008 | Published: 12 Dec 2008
This white paper shows how a software-based data replication solution can drive value by providing simplified, on-demand enterprise-wide data sharing and right-time data integration for any business.
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by Vision Solutions 
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WHITE PAPER: Posted: 11 Dec 2008 | Published: 11 Dec 2008
Oracle Advanced Customer Services can be a valuable investment. Read this whitepaper to assess the level of services offered and help determine if this investment can benefit your organization.
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by Oracle Corporation
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 10 Dec 2008
Learn how integrated software solutions help you invest and innovate to sustain your company's growth by differentiating products and services keeping your costs down and prices competitive and more.
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by SAP America Inc 
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WHITE PAPER: Posted: 09 Dec 2008 | Published: 09 Dec 2008
Motorola's Good Technology Group is leading the way, utilizing its market-proven secure transport to enable mobile applications. This document looks at current trends supporting application access outside the enterprise's four walls.
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by Motorola Good Technology Group 
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WHITE PAPER: Posted: 05 Dec 2008 | Published: 05 Dec 2008
The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.
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by Infor 
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WHITE PAPER: Posted: 05 Dec 2008 | Published: 05 Dec 2008
This paper details the single view strategies of several global companies that have successfully applied the vision to achieve their view and the technology to enable it.
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by Infor
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