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WHITE PAPER: Posted: 07 Jan 2009 | Published: 06 Jan 2009
This whitepaper describes how a distributed architecture is vitally important to achieve performance and reliability in the delivery of large electronic files.
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by Akamai Technologies 
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WHITE PAPER: Posted: 07 Jan 2009 | Published: 07 Jan 2009
Corporate master data is a critical asset that must be increasingly managed within and beyond the enterprise, primarily to solve business problems in compliance, customer service, sales, and marketing.
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by IBM 
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WHITE PAPER: Posted: 06 Jan 2009 | Published: 06 Jan 2009
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
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by Comarch 
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WHITE PAPER: Posted: 24 Dec 2008 | Published: 24 Dec 2008
The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time.
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by IQMS 
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WHITE PAPER: Posted: 15 Dec 2008 | Published: 15 Dec 2008
This white paper offers insights into why CRM has fallen short in serving customers-and it shows how to start getting CRM right.
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by InQuira Inc 
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WHITE PAPER: Posted: 11 Dec 2008 | Published: 11 Dec 2008
Oracle Advanced Customer Services can be a valuable investment. Read this whitepaper to assess the level of services offered and help determine if this investment can benefit your organization.
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by Oracle Corporation 
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 10 Dec 2008
Investigating the critical need of operational excellence in challenging economic times, this CIO2CIO research brief provides an analysis of how IT leaders can play a critical role in delivering value to an organization by committing to excellence.
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by Oracle Corporation
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WHITE PAPER: Posted: 09 Dec 2008 | Published: 09 Dec 2008
Read this paper to learn how Oracle Data Guard 11g redefines what users should expect from a disaster recovery solution.
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by Oracle Corporation
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WHITE PAPER: Posted: 05 Dec 2008 | Published: 05 Dec 2008
This paper details the single view strategies of several global companies that have successfully applied the vision to achieve their view and the technology to enable it.
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by Infor 
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WHITE PAPER: Posted: 05 Dec 2008 | Published: 05 Dec 2008
This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management.
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by Infor
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WHITE PAPER: Posted: 05 Dec 2008 | Published: 05 Dec 2008
The purpose of this paper is to examine "scheduling to the opportunity" in more depth and demonstrate how leading retailers make this concept work.
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by Infor
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WHITE PAPER: Posted: 05 Dec 2008 | Published: 05 Dec 2008
In this presentation transcript of a recent expert videocast, you'll read how Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.
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by IBM
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WHITE PAPER: Posted: 05 Dec 2008 | Published: 05 Dec 2008
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints.
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by Infor
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WHITE PAPER: Posted: 03 Dec 2008 | Published: 03 Dec 2008
Read this leading analyst study to gain insight on business intelligence for operational performance that highlights best practices for IT departments and line-of-business (LOB) managers.
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by Actuate 
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WHITE PAPER: Posted: 19 Nov 2008 | Published: 19 Nov 2008
Using Autodesk Geospatial Solutions, organizations can use the industry's leading design tools to create network asset design data.
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by Autodesk 
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