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WHITE PAPER: Posted: 04 Nov 2009 | Published: 02 Nov 2009
This paper examines the impact of unreliable data on manufacturing companies. It then defines the requirements needed to guarantee data reliability in manufacturing and offers a practical approach to creating and governing that data.
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by DataFlux Corporation 
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WHITE PAPER: Posted: 30 Oct 2009 | Published: 01 Feb 2008
Efficient operations help you better control costs and enable you to offer
more competitive pricing and terms to your customers. SAP Business One, a single, affordable application designed for small businesses, lets you streamline operations, access accurate information quickly, and get a 360-degree view of key business areas.
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by SAP AG 
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WHITE PAPER: Posted: 30 Oct 2009 | Published: 01 Dec 2007
Your company's growing fast. Your days are consumed with the flurry of activities it takes to manage that expansion. With the right business management software, you can integrate your business, improve customer service, make more informed business decisions, and move into online sales.
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by SAP AG 
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WHITE PAPER: Posted: 23 Oct 2009 | Published: 23 Oct 2009
This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue.
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by Infor CRM 
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WHITE PAPER: Posted: 23 Oct 2009 | Published: 23 Oct 2009
This paper explores the idea that to effectively compete today and into the next generation, high-tech manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies high-tech manufacturers must do if they want to be profitable tomorrow and in the years to come.
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by Infor CRM 
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WHITE PAPER: Posted: 23 Oct 2009 | Published: 23 Oct 2009
This paper focuses on consumer products manufacturers and the strategy of customer-focused innovation, exploring NGM study questions and examines business areas where customer-focused innovation has potential to influence performance outcomes. Read on to learn how ways to effectively identify and satisfy customer demand.
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by Infor CRM 
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WHITE PAPER: Posted: 22 Oct 2009 | Published: 22 Oct 2009
This paper explores the idea that to effectively compete today and into the next generation, F&B manufacturers must rethink their customer relationship management (CRM) strategies. Read on to learn the three strategies F&B manufacturers must do if they want to be profitable tomorrow and in the years to come.
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by Infor CRM 
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WHITE PAPER: Posted: 22 Oct 2009 | Published: 22 Oct 2009
In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage.
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by Infor CRM 
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WHITE PAPER: Posted: 21 Oct 2009 | Published: 21 Oct 2009
Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
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by Wipro Technologies 
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WHITE PAPER: Posted: 02 Oct 2009 | Published: 02 Oct 2009
According to the 2009 COLLOQUY Loyalty Marketing Census, while the average household is enrolled in 14.1 loyalty programs, they're only active in 6.2 programs. In fact, poorly implemented loyalty strategies can actually diminish customer loyalty. So what do you do? Find out in this new complimentary white paper by Peppers & Rogers Group and Oracle.
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by Oracle Corporation 
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WHITE PAPER: Posted: 28 Sep 2009 | Published: 15 Nov 2007
This report is a road map for SMBs seeking to meet the corporate goals of growth strategies and customer service through Best-in-Class ERP implementation.
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by SAP 
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WHITE PAPER: Posted: 25 Sep 2009 | Published: 08 Sep 2009
The fraud underground is a sophisticated criminal enterprise that operates much like a real-world business. This white paper examines how the fraudster underground operates, the intricate supply chain that supports it, and how it continues to evolve.
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by RSA, The Security Division of EMC 
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WHITE PAPER: Posted: 15 Sep 2009 | Published: 15 Sep 2009
This white paper will discuss Catalyst XPS, a tool that can integrate information from all the major small parcel carriers into one view, fully integrated with SAP. Catalyst XPS can save customers money and improve customer service, without creating an additional maintenance burden on their internal IT team.
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by CDC Global Services - Catalyst 
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WHITE PAPER: Posted: 10 Sep 2009 | Published: 09 Sep 2009
This whitepaper shares key points and recommendations from leading analysts such as Forrester to assist organizations in leveraging RIAs to enhance online user experience.
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by Actuate 
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WHITE PAPER: Posted: 25 Aug 2009 | Published: 25 Aug 2009
To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM.
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by Microsoft 
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