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Most Popular ITIL Reports |
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sponsored by Global Knowledge
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sponsored by BMC Software, Inc
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sponsored by Cast Iron Systems
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| 1 - 15 of 31 Matches | 1 2 Next |
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WHITE PAPER: Posted: 23 Oct 2009 | Published: 09 Oct 2009
This paper is the first in a series of white papers designed to provide a complete view of IIMv3 and its value proposition to the enterprise. Look for additional white papers on IT transformation, the IIMv3 architecture, and the Next Generation Data Center.
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by CompuCom Systems, Inc. 
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WHITE PAPER: Posted: 15 Oct 2009 | Published: 01 Mar 2009
The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers.
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by Dell and Symantec 
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WHITE PAPER: Posted: 08 Oct 2009 | Published: 08 Oct 2009
This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.
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by BoxTone 
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WHITE PAPER: Posted: 18 Sep 2009 | Published: 18 Sep 2009
Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
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by BMC Software, Inc 
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WHITE PAPER: Posted: 17 Sep 2009 | Published: 17 Sep 2009
This paper shows how next-generation Sun servers, based on the Intel Xeon processor 5500 series, allow IT organizations to meet these challenges by delivering game-changing performance and virtualization improvements that help enable companies to leverage best practices for IT management, application deployment, work processes, and cost control.
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by Sun Microsystems, Inc. and Intel Corporation 
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WHITE PAPER: Posted: 20 Aug 2009 | Published: 20 Aug 2009
This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
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by BMC Software, Inc
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WHITE PAPER: Posted: 10 Jul 2009 | Published: 01 Jan 2007
This paper describes the principles for achieving power and cooling capacity management.
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by APC 
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WHITE PAPER: Posted: 18 Jun 2009 | Published: 15 Jun 2009
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
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by BMC Software, Inc
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WHITE PAPER: Posted: 18 Jun 2009 | Published: 15 Jun 2009
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
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by BMC Software, Inc
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WHITE PAPER: Posted: 18 Jun 2009 | Published: 15 Jun 2009
The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
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by BMC Software, Inc
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WHITE PAPER: Posted: 17 Jun 2009 | Published: 15 Jun 2009
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
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by BMC Software, Inc
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WHITE PAPER: Posted: 17 Jun 2009 | Published: 15 Jun 2009
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
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by BMC Software, Inc
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WHITE PAPER: Posted: 15 Jun 2009 | Published: 15 Jun 2009
IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
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by BMC Software, Inc
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WHITE PAPER: Posted: 15 Jun 2009 | Published: 15 Jun 2009
IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
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by BMC Software, Inc
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WHITE PAPER: Posted: 29 May 2009 | Published: 01 Mar 2008
In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
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by IBM 
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