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Making Quality a Deliverable in Eclipse-Based Java Development

sponsored by Instantiations

Earned Value Lite: Making Earned Value Management Work for Every Project

sponsored by Oracle Corporation

Practical and Flexible IT Service Management for the Real World

sponsored by Numara Software
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Improving Sales Productivity: An Opportunity for Sales and IT Leadership

WHITE PAPER:   Posted: 18 Aug 2009 | Published: 01 Apr 2008
The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
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 by Microsoft


Earned Value Lite: Making Earned Value Management Work for Every Project

WHITE PAPER:   Posted: 10 Aug 2009 | Published: 01 May 2009
Read this paper to learn how the implementation of 10 fundamental steps can help your organization reap the rewards of EVM and give you the visibility you need to complete your projects on time and within budget.
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 by Oracle Corporation


Making Quality a Deliverable in Eclipse-Based Java Development

WHITE PAPER:   Posted: 04 Feb 2009 | Published: 04 Feb 2009
CodePro AnalytiX as part of a continuous or nightly-build process, seamlessly integrate it into any Eclipse-based Java development environment, or use a combination of the two implementation approaches.
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 by Instantiations


Business Intelligence for the Health Care Industry: Actionable Insights for Business Decision Makers

WHITE PAPER:   Posted: 26 Jan 2009 | Published: 23 Jan 2009
Hospitals from across the world are facing increased pressure to improve operations from multiple directions. What is needed is a new generation of business intelligence (BI) tools and applications designed with the health care sector in mind, capable of integrating cross and inter-departmental processes and information.
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 by SAP America Inc


Operational Excellence: Enabling Sustained Growth Spotlight on the Americas

WHITE PAPER:   Posted: 26 Jan 2009 | Published: 23 Jan 2009
Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy.
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 by SAP America Inc


Best Practices in the Call Center: A Customer Touch-Point Methodology

WHITE PAPER:   Posted: 26 Jan 2009 | Published: 26 Jan 2009
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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 by Oracle Corporation


The Impact of Lean on Consumer Product Manufacturers

WHITE PAPER:   Posted: 04 Feb 2008 | Published: 01 Feb 2007
Discover the impact of Lean on consumer product manufacturers and gain key tips in implementing successful Lean initiatives across the enterprise.
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 by SAP America Inc



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