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WHITE PAPER: Posted: 11 Nov 2009 | Published: 01 Jun 2009
Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
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by Microsoft 
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WHITE PAPER: Posted: 04 Nov 2009 | Published: 04 Nov 2009
For many organizations, the move to cloud computing is imminent. This paper features a range of practical insights into some key issues your organization should be aware of. It looks at some of the most pressing challenges cloud computing presents in terms of service level management and offers tips for overcoming these obstacles.
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by Nimsoft, Inc. 
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WHITE PAPER: Posted: 27 Oct 2009 | Published: 27 Oct 2009
This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.
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by VM6 Software 
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WHITE PAPER: Posted: 28 Sep 2009 | Published: 28 Sep 2009
All organizations are becoming increasingly reliant upon their computer systems. The availability of those systems can be the difference between the organization succeeding and failing. This series will examine how we can configure our Windows Server 2008 environments to provide the level of availability our organizations need.
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by Marathon Technologies 
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WHITE PAPER: Posted: 24 Sep 2009 | Published: 17 Sep 2009
Learn how Robot/SCHEDULE, the job scheduling and batch management software for IBM AS/400, has helped companies pass their internal and external audits for over 25 years. You can monitor who changed what job, produce reports that prove you are monitoring the schedule, and demonstrate the basic security that prevents unauthorized editing of jobs.
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by Help/Systems 
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WHITE PAPER: Posted: 24 Sep 2009 | Published: 17 Sep 2009
Read this paper to learn how to create event-driven schedules based on system events across your enterprise with Robot/SCHEDULE Enterprise.
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by Help/Systems
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WHITE PAPER: Posted: 18 Sep 2009 | Published: 18 Sep 2009
Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
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by BMC Software, Inc 
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WHITE PAPER: Posted: 18 Sep 2009 | Published: 18 Sep 2009
Learn the importance of email archiving and how it can help solve the many challenges facing organizations today with compliance, continuity in business knowledge, data retention policies and requests for electronic discovery.
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by Mirapoint Software, Inc. 
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WHITE PAPER: Posted: 11 Sep 2009 | Published: 10 Nov 2008
Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA?oriented management approach.
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by Dorado Software 
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WHITE PAPER: Posted: 10 Sep 2009 | Published: 10 Sep 2009
Businesses of all sizes are using the messaging and collaboration features of Microsoft Exchange to run critical business functions that if lost, can result in severe business disruption. Exchange and Exchange infrastructure components are analyzed in this paper to determine how they can be protected so you can achieve your SLA commitments.
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by Marathon Technologies
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WHITE PAPER: Posted: 10 Sep 2009 | Published: 10 Sep 2009
Many businesses today are delivering applications to users as an on-demand
service. This reduces the cost of application management and can improve
application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines.
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by Marathon Technologies
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WHITE PAPER: Posted: 22 Jun 2009 | Published: 01 Apr 2009
Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
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by CompuCom Systems, Inc. 
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WHITE PAPER: Posted: 17 Jun 2009 | Published: 15 Jun 2009
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
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by BMC Software, Inc
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WHITE PAPER: Posted: 16 Jun 2009 | Published: 16 Jun 2009
This paper describes how continuous data protection (CDP) technology can bridge various DR methodologies to help organizations overcome the challenges of tape and achieve maximum benefits from their IT investments.
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by FalconStor Software 
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WHITE PAPER: Posted: 02 Jun 2009 | Published: 01 Aug 2008
Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology.
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by JBoss, a Division of Red Hat 
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