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WHITE PAPER: Posted: 23 Dec 2008 | Published: 23 Dec 2008
This paper examines both centralized WLAN switch architecture and the optimized WLAN architecture, so that the wireless network choice an organization makes will protect its investment and allow it to experience the benefits of 802.11n for years.
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by Hewlett-Packard Company 
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WHITE PAPER: Posted: 10 Dec 2008 | Published: 10 Dec 2008
As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a useful and critical tool.
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by Global Knowledge 
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WHITE PAPER: Posted: 19 Nov 2008 | Published: 01 Sep 2007
This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks.
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by AVIcode, Inc. 
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WHITE PAPER: Posted: 08 Oct 2008 | Published: 08 Oct 2008
This paper reviews the five phases of Six Sigma and describes how Metastorm can help organizations reach higher levels of process excellence and more rapidly achieve quality objectives.
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by Metastorm 
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WHITE PAPER: Posted: 02 Oct 2008 | Published: 02 Oct 2008
In this paper, CA presents an eye-opening look at ways to improve your IT infrastructure at its most fundamental level.
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by CA 
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WHITE PAPER: Posted: 04 Sep 2008 | Published: 04 Sep 2008
Service Level Agreements transform IT departments from being reactive to being proactive. This paper discusses Embarcadero Performance Center, a best-of class database monitoring tool and describes how it can help your Database Administrator.
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by Embarcadero Technologies, Inc. 
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WHITE PAPER: Posted: 28 Aug 2008 | Published: 28 Aug 2008
Read this paper to learn how the CA Mainframe Resource Management Suite helps fulfill the intricate information needs of today's enterprise IT infrastructure management environments, helping your IT professionals harness SMF metrics.
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by CA
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WHITE PAPER: Posted: 17 Jun 2008 | Published: 01 Mar 2008
This white paper discusses the growing importance of comprehensive application quality management and testing tools for improved application performance. Learn how to deliver an application quality and risk management message to your organization.
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by CA
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WHITE PAPER: Posted: 21 Apr 2008 | Published: 01 Apr 2008
The key to addressing the entire performance management challenge is to start with the fundamentals - the way baselines and thresholds are handled.
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by Netuitive, Inc. 
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WHITE PAPER: Posted: 21 Apr 2008 | Published: 01 Apr 2008
Netuitive's solution is designed to leverage prior investments and seamlessly integrates with existing monitoring agents, event consoles, asset inventories and service modeling tools.
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by Netuitive, Inc.
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WHITE PAPER: Posted: 21 Apr 2008 | Published: 01 May 2007
Self-learning performance management software helps IT restore some predictability to server and application performance management in virtual environments.
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by Netuitive, Inc.
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WHITE PAPER: Posted: 29 Oct 2007 | Published: 01 Aug 2007
Transforming legacy help desk solutions into managed service desks can reduce support and maintenance costs without sacrificing quality. Learn how your organization can support continuous improvement, remain agile and adapt to change.
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by CompuCom Systems, Inc. 
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WHITE PAPER: Posted: 08 Oct 2007 | Published: 01 Sep 2007
This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
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by Kaseya 
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WHITE PAPER: Posted: 08 Oct 2007 | Published: 01 Oct 2007
The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...
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by Kaseya
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WHITE PAPER: Posted: 04 Jun 2007 | Published: 01 Apr 2007
IT is challenged to improve service levels and meet business demands while holding the line on costs. Learn how adopting a service-oriented, process-driven approach allows IT to link infrastructure to services so services can be proactively managed.
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by CA
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